With a text messaging solution, you can provide guests with highly personalized experiences while alleviating pressure from your staff at the same time. However, you need to implement this technology the right way.

When it comes to rolling out a text messaging solution, make sure to get buy-in from employees, configure key settings at the outset, and provide ample training on how to use the technology.

For more information on how to operationalize a text messaging solution at your property, head over to our blog.

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