5 Ways to Keep Service Levels High When Understaffed
Out of the frying pan and into the fire. Just as hoteliers are beginning to see bookings rebound, a new challenge arises: Staffing the hotel. Finding and keeping staff...
Second Golden Rule of CRM: Segmentation
Join our very own Will Howes, Director of Sales, APAC, for a three-part video series covering the...
Top 4 ways Revenue Managers can drive last minute busin...
Booking windows are shrinking. We first noticed this trend a few years ago and released data to...
Five Tips to Capture Your Guests’ Preferences Pre-Arr...
Guests’ expectations around travel have never been higher. After more than a year of staying home to...