How to unlock revenue from your hotel’s reservations team

What you get from this guide

Learn how to optimize your reservations team to capture more direct bookings, increase revenue, and deliver personalized guest experiences that build loyalty.

You’ll discover:

  • Why the voice channel still converts best — and how to maximize it
  • The most common revenue leaks costing your hotel today
  • The three secrets that transform ordinary calls into high-revenue conversations
How to unlock revenue from your hotel’s reservations team
With the right training, technology, and processes, your agents can turn every inquiry into a booking opportunity and unlock hidden revenue.
Headshot of Matt Juarez

“Your reservations team isn’t just answering calls — they’re your most valuable direct booking asset. Learn how to optimize your team with the right tools, training, and strategies to increase conversions, boost revenue, and deliver personalized guest experiences.”

— Matt Juarez, VP/General Manager of Voice

Get started with Revinate

More than 12,500 hotels globally rely on our guest communication hotel software. See a live demo of Revinate products and get pricing for your hotel.

More than 12,500 hotels globally rely on our guest communication hotel software. See a live demo of Revinate products and get pricing for your hotel.