In this week’s episode of Hotel Moment, Revinate CMO, Karen Stephens, and Revinate Marketing Coordinator, Brenna Turpin, unpack the five driving forces that will redefine hospitality in 2026, and why hoteliers can’t afford to wait. The message is clear: The era of passive data collection is over, and the properties that harness their data in real time will set the pace for 2026.

And what’s ahead is more than evolution. It’s a fundamental reset of how hotels operate, engage, and deliver value. After a year spent accumulating insights, hotels are now shifting into true data activation — transforming information into anticipatory service, personalized offers, real-time decisions, and unified guest engagement. In a market where expectations are rising fast, the winners will be the brands that prove themselves across every touchpoint.

From unified tech stacks and AI-powered triggers to next-level privacy expectations, tune in to explore the trends that will shape how hotels connect with their guests and drive revenue in 2026.