Revinate vs Cendyn

Say goodbye to disjointed platforms and hello to a fully integrated solution

Revinate solutions are custom-built for the hospitality industry. Unlike Cendyn’s pieced-together solutions, our integrated CDP breaks down the barriers between siloed data stacks by ingesting data from PMS, restaurant, spa, folio, and golf systems, bringing them together in a modern, relationship-driven database.

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Just a few of the brands who migrated from Cendyn to Revinate

What sets Revinate apart?

Ease of use

Revinate’s easy-to-use platform allows you to accelerate your marketing efforts, sending campaigns 12x faster than Cendyn.

Superior segmentation

Charge personalization efforts with segmentation filters for onsite reservations and engagement data across hotel portfolios.

Advanced Profile Synthesis

Our AI-powered data engine brings together disparate data points to give you a 360° view of your guests.

A single integrated platform

Revinate’s integrated platform consolidates data from Voice, CRM, CDP, Feedback, and Messaging into a unified system.

Best in class customer support

Reach your guest experience goals and revenue targets with the support of our expert implementation, customer success, and around-the-clock support teams. As a Revinate customer, you’ll benefit from our industry-expert implementation, customer success, and support teams, all dedicated to helping you achieve your guest experience and revenue goals. Unlike Cendyn, our customer support team is available 24/7, regardless of your time zone. Additionally, you’ll have access to unlimited training resources, including videos, articles, office hours, live trainings, and certifications, to ensure you’re fully equipped to succeed.

Customers who switched to Revinate report

12X

faster

Create campaigns 12X faster after implementing Revinate.

4X

more conversions

Drive 4X more campaign conversions after implementing Revinate.

10X

ROI achieved

Achieve a 10X ROI within 90 days after implementing Revinate.

Revinate instantly gave us a centralized hub for our guest marketing efforts. Before, efforts were siloed. We are a year into our journey with Revinate and seeing our guest database grow with a measurable shift in our direct booking strategy.

Marc Winchell
Corporate CRM Manager, Pacific Hospitality Group

Hoteliers voted Revinate as the #1 Hotel CRM & Email Marketing provider for 5 years in a row

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Essential reading

AI in hospitality: Using it to personalize guest experiences

2025 hospitality trends: What every hotelier should know

Two things hotels should get right every time

AI in hospitality: Using it to personalize guest experiences

2025 hospitality trends: What every hotelier should know

Two things hotels should get right every time

Revinate CDP vs. Cendyn PushTech FAQ

Why do successful properties choose Revinate CDP over Cendyn PushTech?

Revinate’s hospitality-centric Customer Data Platform is natively built rather than pieced together through acquisitions. That allows for our guest communication channels for email, voice, web, and messaging to integrate seamlessly with the CDP — so you can collect guest data from every touchpoint with the guest. Paired with a large ecosystem of partners and the highest-rated customer success team in the industry, Revinate CDP is the go-to choice for hotels around the world.

How long does it take to complete implementation and onboarding with Revinate?

Revinate holds the industry’s most efficient and supportive launch process available to hoteliers. This is largely due to the Revinate Implementation team who skillfully lead customers through the onboarding process – from PMS integration to launching your first campaigns. They work closely with your team to build and manage a comprehensive project plan to quickly get your account live. Customers on Revinate perceive an average of 10X ROI in 90 days.

Does Revinate integrate with outside hospitality technology partners?

Yes! We believe that working together is the best way for our businesses — and our customers — to thrive. We partner and integrate with leading hotel technology providers. It’s part of the reason why more than 12,000 hotels bank on Revinate.

What kind of ongoing customer support does Revinate offer after onboarding?

Our customer support team is best-in-class with deep hospitality expertise and available around the clock. Our team knows the hospitality industry inside and out, and we truly partner with hoteliers to help you achieve your goals. Whether you are working with our implementation, customer success, or customer support team — you’re guaranteed support.

What is the difference between “match & merge” and Advanced Profile Synthesis?

Cendyn uses a traditional matching algorithm, which is less accurate and only matches guest profiles by first name, last name, or email. On the other hand, Revinate’s Advanced Profile Synthesis, powered by AI, takes into account additional fields beyond first name, last name, and email to give customers one true view of their guests across the entire portfolio. And as a result, customers typically find that they have more loyal guests than they may have realized.

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