Our products power outcomes

Our products power outcomes

Transforming hoteliers into heroes

Become the hero of hospitality with a powerful customer data platform and activation products to manage guest data and launch unstoppable campaigns. Our hotel software equips your team with the superhuman ability to connect, engage, and convert like never before.

Become the hero of hospitality with a powerful customer data platform and activation products to manage guest data and launch unstoppable campaigns. Our hotel software equips your team with the superhuman ability to connect, engage, and convert like never before.

Trusted by customers worldwide →

Why Revinate? We only work with hoteliers.

Why Revinate? We only work with hoteliers.

All we do is hospitality. We understand the complexity behind various systems and how managing a tech stack takes planning and expertise. Our direct booking platform offers hoteliers like you a CDP and activation channels so that you can make an impact on guests and your bottom line.  Over 12,500+ hotels worldwide trust us to manage over 900M guest profiles.

Discover more about our customer data platform →

All we do is hospitality. We understand the complexity behind various systems and how managing a tech stack takes planning and expertise. Our direct booking platform offers hoteliers like you a CDP and activation channels so that you can make an impact on guests and your bottom line.  Over 12,500+ hotels worldwide trust us to manage over 900M guest profiles.

Discover more about our customer data platform →

Supercharge your hotel

Powered by hospitality’s best direct booking platform

Revinate Guests →

Need a clearer view of your guests? Identify and retain your best guests with a unified 360 view.

Revinate Marketing →

Relying too much on OTAs? Engage with guests throughout their journey to maximize direct bookings.

Revinate Ivy →

Missing guest requests? Send personalized, AI-powered guest messages 24/7 to free up your staff.

Guest Feedback →

Need to improve your reputation? Manage, measure, and optimize reviews across 100+ sites.

Reservation Sales & RezForce →

Want to convert more calls? Boost inbound call conversion and outbound call strategy with Reservation Sales. Drive even more direct bookings with RezForce by allowing our reservation agents to pick up when your team logs off.

Revinate Guests

Revinate Guests

Supercharge your hotel guest data

The core of our data platform, it allows hoteliers to understand, segment, and activate guest data. Millions of data points come together to provide a unified 360 view of guests. Hoteliers can leverage their Rich Guest Profiles™ database to identify, acquire, and retain their best guests.

The core of our data platform, it allows hoteliers to understand, segment, and activate guest data. Millions of data points come together to provide a unified 360 view of guests. Hoteliers can leverage their Rich Guest Profiles™ database to identify, acquire, and retain their best guests.

Explore Revinate Guests →
Rich Guest Profiles™ data

A 360 view with data from onsite reservation systems and activation channels.

Advanced segment builder

Segment by engagement, sentiment score, upsell history, NPS, and more.

Arrivals & departures reporting

See check-ins, check-outs by date and spot opportunities related to guests or data.

Loyalty tiers

Find loyal guests based on historical reservation data, lifetime spend, and more.

Before Revinate, our data was messy and hard to work with. Today, we leverage data to drive bookings, and improve guest experience on property.

Before Revinate, our data was messy and hard to work with. Today, we leverage data to drive bookings, and improve guest experience on property.

Katie Francois
Director of Hospitality Marketing, Onni Group of Companies

If you don’t have a data-driven piece as the nucleus of your technology stack, then you’re doing something wrong, and you’re gonna fall behind.

If you don’t have a data-driven piece as the nucleus of your technology stack, then you’re doing something wrong, and you’re gonna fall behind.

Patrick Norton
Chief Marketing Officer, Brittain Resorts and Hotels

Revinate Marketing

Revinate Marketing

Unleash the superpower of hotel email marketing

Revinate Marketing is an email marketing product that gives hoteliers superpowers to engage with guests throughout their journey – from inspiration to confirmation, from arrival on-property to booking their next stay.

Revinate Marketing is an email marketing product that gives hoteliers superpowers to engage with guests throughout their journey – from inspiration to confirmation, from arrival on-property to booking their next stay.

Explore Revinate Marketing →
AI powered

Generate content or images and check optimization using AI powered features

Drag & drop email composer

Craft beautiful, on-brand emails in minutes – without any HTML experience

Upsell and upgrade

Offer tailored upgrades to guests in stay-based campaigns

Email analytics

Get the insightful data you need to drive better results across campaigns

Revenue driven by the Cart Abandonment feature alone pays the Revinate invoice each month.

Revenue driven by the Cart Abandonment feature alone pays the Revinate invoice each month.

Kirby Pratt
Director of Marketing, Central Washington, Columbia Hospitality

Despite being a small team, we make a big impact on revenue thanks to Revinate’s incredible automation features.

Despite being a small team, we make a big impact on revenue thanks to Revinate’s incredible automation features.

Poly Bhatt
Marketing & Communications Lead, Zoku

Reservation Sales

Reservation Sales

Win direct bookings with your hotel voice channel

Reservation Sales supercharges the voice channel by optimizing inbound call conversion and driving outbound call strategy. With robust lead capture and management, it provides reservation agents with the data they need to deliver the right offering to guests.

Reservation Sales supercharges the voice channel by optimizing inbound call conversion and driving outbound call strategy. With robust lead capture and management, it provides reservation agents with the data they need to deliver the right offering to guests.

Explore Reservation Sales →
Lead capture

Collect guest information and convert bookings with actionable intelligence

Guide agents

Listen to calls in real time, whisper to agents, or join ongoing calls

Cloud-based telephony

Secure, stable cloud-based infrastructure so agents can work virtually

Campaign & performance tracking

Track campaigns that are driving revenue and driving bookings

We position agents who sell more expensive room categories into the appropriate shifts, thanks to Reservation Sales data.

We position agents who sell more expensive room categories into the appropriate shifts, thanks to Reservation Sales data.

Miranda Cubillas
Director of Reservations and Recreation, Ojai Valley Inn

Integrating our marketing and reservation strategies has allowed us to create a seamless guest experience and maximize revenue.

Integrating our marketing and reservation strategies has allowed us to create a seamless guest experience and maximize revenue.

Siobhan Fajayan
Executive Director of Marketing & Sales, Edgewood Tahoe

Revinate Ivy

Revinate Ivy

Deliver personalized guest experiences

Revinate Ivy, the AI-powered messaging hero, works 24/7, 365 days a year. Ivy elevates guest experiences and unlocks ancillary revenue through seamless SMS and WhatsApp messaging.

Revinate Ivy, the AI-powered messaging hero, works 24/7, 365 days a year. Ivy elevates guest experiences and unlocks ancillary revenue through seamless SMS and WhatsApp messaging.

Explore Revinate Ivy →
Best-in-class AI

Ivy detects sentiment accurately to offer up human-like responses

Two-way communication

Ivy manages guest conversations via SMS and WhatsApp

Location based

Place QR codes around your property for guests to message Ivy

Ticket integration

Initiate ticket creation auto-populating details in your ticketing system

We love Ivy. Our guests love the convenience of having their questions answered without needing to call or visit the front desk.

We love Ivy. Our guests love the convenience of having their questions answered without needing to call or visit the front desk.

Troy Reil
Director of Operations, Portola Hotel

Despite automated messages, our guests feel like they are talking to someone directly. The experience with Ivy is highly personalized.

Despite automated messages, our guests feel like they are talking to someone directly. The experience with Ivy is highly personalized.

Kelly Exelby
General Manager, Prince of Wales (Vintage Hotels)

Revinate Guest Feedback

Revinate Guest Feedback

Superhuman review management and guest surveys

Revinate Guest Feedback boosts your online ranking, improves your guest experience, and drives direct revenue with consolidated reputation management, guest satisfaction surveys, and best-in-class reporting.

Revinate Guest Feedback boosts your online ranking, improves your guest experience, and drives direct revenue with consolidated reputation management, guest satisfaction surveys, and best-in-class reporting.

Explore Revinate Guest Feedback →
Messaging Channel North America - Revinate
Guest surveys

Gather guest feedback with customizable surveys sent to the right guest at the right time

Reputation management

Manage reviews and feedback from one dashboard. Publish reviews automatically to over 100+ review sites

Sentiment analysis

Review reputation and survey data for necessary changes across departments to improve guest experience

Custom dashboards

Focus on metrics across property or group, with actionable reporting in your inbox

Revinate is a major tool for us to stay meaningfully connected with past guests and in generating repeat business.

Revinate is a major tool for us to stay meaningfully connected with past guests and in generating repeat business.

Jayme Cuarentas
Digital Marketing Officer, Belmont Hotel Manila

We know the top performance and improvement areas now. Revinate elevated our guests’ experiences.

We know the top performance and improvement areas now. Revinate elevated our guests’ experiences.

Carlie Stevenson
Director of Marketing, Brittain Resorts & Hotels

Get a personalized walk-through right away

Activate your superpowers with a demo customized to your needs and geared to answer your questions. Don’t wait to unleash your potential!

Revinate should be every hotelier’s primary platform for direct bookings. Everyone should prioritize Revinate for converting direct business before turning to costlier third-party channels.

Revinate should be every hotelier’s primary platform for direct bookings. Everyone should prioritize Revinate for converting direct business before turning to costlier third-party channels.

Patrick Norton
Chief Marketing Officer, Brittain Resorts & Hotels

Ready to increase your direct bookings?

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