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AI in hospitality: Using it to personalize guest experiences
When you were envisioning your career as a hotelier, odds are that you didn’t imagine spending days drowning in guest data. And [...]
Data management trends to transform your hotel in 2025
Here’s a fantasy. What if hotel data management was a towering giant with long, reaching arms — wrapping around all of your [...]
How to increase hotel revenue: Why ancillary revenue is key
“You have blinders on!” That’s the last thing you want to hear when you’re trying to determine how to increase hotel revenue. [...]
Why email capture rate is critical for EMEA hoteliers in 2025
If there’s one metric hoteliers in EMEA should be tracking in 2025, it’s their email capture rate. A hotel’s ability to master [...]
Why the voice channel matters more than ever in hospitality
With digital bookings and online travel agencies (OTAs) taking center stage in the age of digital transformation, it can be easy for [...]