Vintage Hotels drastically improves guest engagement

Using Revinate Ivy to automate communication and simplify the guest journey

Vintage Hotels, owned by Lais Hotel Properties Limited (LHPL), improved guest engagement by modernizing how it communicates with guests across the stay journey.

In this customer success video, the Revinate team explains how Revinate Ivy helped Vintage Hotels automate guest communication, improve guest comment scores, and strengthen guest relationships — all while simplifying operations for hotel staff. The result: more consistent engagement and a smoother end-to-end guest experience.

Read the full story here →

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