
Bio
Featured articles
Tips for improving your hotel upsell program to boost direct revenue
Actionable ways to use upsells for revenue management Are you ready to improve your revenue management strategy? Download our guide, “The ultimate guide to upselling techniques for hotels,” to find out how to use upsells to maximize the share of wallet for each guest while also deepening your relationships with guests. A solid hotel upsell program can make a huge difference in generating direct revenue. Generally speaking, you are going to be more profitable if [...]
Starting a career in hospitality
The Hotel Moment podcast — episode 47 This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, re-visits a question she asks every guest that comes on the show: “How did you get your start in hospitality? And what was your first day like on the job?” You’ll hear responses from past guests that show the possibilities within the hospitality industry and why early experiences help shape careers. Tune in [...]
Who we are
Who we are Hospitality's leading direct booking platform Join the 12,500+ hotels using Revinate to drive $17.2B in direct revenue and power more than 950M guest profiles. Our AI-powered customer data platform helps hoteliers own the guest journey, reduce OTA reliance, and get powerful results. Ready to increase your direct bookings? Tell us a bit about yourself, and we'll show you the best available solutions. [...]
How using upsells can drive personalization in hotels
Upsells allow you to enhance personalization in hotels across your portfolio Leveraging personalized upsells can help you unlock direct revenue. Discover how to fine-tune your approach with our guide, “The ultimate guide to upselling techniques for your hotel.” Upsells are powerful. Many hoteliers view upsells as a means to drive quick and easy ancillary revenue, which can be effective, but only when done right. To convince guests to purchase offers that will enhance their experience, [...]
How the cloud can improve hotel operations
The Hotel Moment podcast — episode 46 This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Matthijs Welle, CEO of Mews, get technical as they dive into cloud-based software. You’ll learn how moving to the cloud benefits your operations, simplifies data management, and helps you address the root cause of inefficiencies within your hotel. Tune in for a detailed conversation about the cloud, open APIs, and predictions for [...]
Hospitality from a global view
The Hotel Moment podcast — episode 45 This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Rob Mangiarelli, President and COO at Atrium Hospitality, discuss how traveling around the world presented them with new hospitality perspectives. You’ll find out why welcoming different views of the guest experience is important, while also gathering insight on data collection and revenue management. Tune in to hear new perspectives and gain some [...]