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Direct booking triumph: How Pacific Hospitality Group’s marketing strategy drove $13M in direct revenue
Customer stories Direct booking triumph: How Pacific Hospitality Group’s marketing strategy drove $13M in direct revenue HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback, Revinate Ivy REGION: North America Goal Drive direct bookings Strategy Personalization, segmentation, and direct booking incentives Results $13M in lifetime direct revenue within a year of launch [...]
Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution
Customer stories Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: EMEA Goal Drive guest loyalty. Strategy Leverage data to surprise and delight guests. Results £7M in lifetime revenue. Meet the customer “Revinate’s tools and support are brilliant. So [...]
Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion
Customer stories Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion HOTEL TYPE: Group SOLUTIONS USED: RezForce Lux REGION: North America Goal Increase call conversion. Strategy Leverage trained agents, passionate about the property. Results ~50% increase in call conversion. Meet the customer “The RezForce [...]
Personalization pays off: Ambiente™ Sedona, A Landscape Hotel, achieves success through segmentation and outbound revenue generation
Customer stories Personalization pays off: Ambiente, A Landscape Hotel, achieves success through segmentation and outbound revenue generation HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Reservation Sales, Revinate Guest Feedback REGION: North America Goal Create exceptional and personalized guest experiences Strategy Utilize guest data for personalization. Results $35K average direct revenue per campaign [...]
Driving guest loyalty with data-driven strategies: The Arca’s path to success
Customer stories Driving guest loyalty with data-driven strategies: The Arca's path to success HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: APAC Goal Enhance guest satisfaction and foster loyalty. Strategy Effectively leverage guest data in email campaigns. Results Driving an average HK$ 117K per email marketing campaign. Meet the [...]
Posthotel Achenkirch’s spring newsletter inspires guests and drives direct bookings
Inspiration Posthotel Achenkirch’s spring newsletter inspires guests and drives direct bookings Subject line: Renewal in Spring: Your Power Place in the Mountains Sent: March 2024 Brand: Posthotel Achenkirch Category: Inspiration Hotel location: Tyrol, Austria (EMEA) Our thoughts: Located in the heart of the picturesque Karwendel nature reserve and not far from the enchanting Lake Achensee, Posthotel Achenkirch is known to attract discerning gourmets, relaxation seekers, and nature lovers. The hotel’s [...]