Revinate

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HITEC 2025

HITEC 2025 Revinate is at Booth #4601 from June 16th - 19th Increase direct bookings, break down data silos and centralize all of your data to activate marketing channels. Book time with us for a live demo, a product how-to, or to discuss industry insights. 10-person team: Ask questions, get a consultation, make informed decisions 3 demo stations on-site: Get a walkthrough of Revinate’s data capabilities 1 location for your data: Future-proof yourself [...]

By |May 8, 2025|Categories: Events|

Recast: If you’re willing to pay, we will give it to you

Hotel Moment WITH KAREN STEPHENS Episode 127 In this recast episode of Hotel Moment, we revisit Karen Stephens' conversation with Casper Overbeek, Chief Product Officer at citizenM. Casper shares eye-opening insights into citizenM's groundbreaking paid subscription loyalty program and their distinct approach to personalization across different cultures. From their guaranteed availability promise to their fascinating observations about European versus American guest preferences, discover how citizenM is reimagining hotel loyalty [...]

By |May 7, 2025|Categories: Hotel Moment Podcast|

EME Level Up 2025

EME Level Up, 2025 Join Revinate at on Tuesday, May 6th, 2025 Revinators have two speaking sessions throughout the day: 13:50 - 14:10 - Break Down Data Silos to Drive Direct Revenue with a 360° Guest View Sumit Saxena, Country Manager - Indian Sub-continent 15:45 - 16:15 - Shaping the Future of Marketing Through Digital Innovation and Strategy Will Howes, Managing Director Sales Let us know you'll be there! [...]

By |May 1, 2025|Categories: Events|

Revinate at Direct Booking Summit 2025

DBS, Dallas 2025 Revinate is sponsoring Direct Booking Summit 2025 Watch our main stage session "From Boomers to Gen Z: Personalizing service and marketing" With Evan Crawford from Pyramid Global Hospitality Learn more about our solutions to help you drive direct bookings in 2025 Connect with us on-site! Main Stage Session From Boomers to Gen Z: Personalizing service and marketing In an era of personalization, [...]

By |April 28, 2025|Categories: Events|

How Zehnder’s Splash Village improved guest communication and service

How Zehnder’s Splash Village improved guest communication and service Call volume 90% decrease in calls to front desk Guest engagement 54% response rate — more than double the industry benchmark of 24.3% Service recovery Guests are able to report issues discreetly via text Ivy has drastically changed everything we do—the communication with our guests is [...]

Grande Colonial Hotel enhances guest communication with smart messaging

Grande Colonial Hotel enhances guest communication with smart messaging Staff workload 35% automation rate, reducing staff workload Resolution time 31-minute average staff resolution time, ensuring timely responses to guest requests Guest rating 4.8 average guest rating, reflecting the hotel’s continued excellence in service Ivy is a significantly more advanced solution than our previous system. Its AI-powered [...]