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Villa Hotels & Resorts Finds Success in Data-Driven Marketing with Revinate
Customer stories Villa Hotels & Resorts Finds Success in Data-Driven Marketing with Revinate HOTEL TYPE: Multi-Property SOLUTIONS USED: Email Marketing, CRM, Guest Feedback REGION: APAC Goal Advance from reactive guest engagements to a strategic communications that drive more direct revenue Strategy Collect guest data and leverage it to deliver proactive, personalized campaigns. Results Over 50k in [...]
How real-time guest data boosted guest engagement for Hawks Cay Resort
Customer stories How real-time guest data boosted guest engagement for Hawks Cay Resort HOTEL TYPE: Hawks Cay Resort SOLUTIONS USED: Reservation Sales, Shopping Cart Abandonment REGION: North America Goal Gain more visibility on guests and reduce reservation abandonment Strategy Leverage real-time guest data to offer customers exactly what they want Results Over $2M booked revenue and [...]
Revinate and NAVIS join forces, creating a market leader in the hospitality industry
In the media Revinate and NAVIS join forces, creating a market leader in the hospitality industry Your Content Goes Here NAVIS was the first company Revinate acquired in 2021, taking Revinate’s solutions to the next level. An experienced leader in direct booking solutions, NAVIS brought 2 of the most powerful voice channel tools to Revinate: Reservation Sales and RezForce. Today, Reservation Sales increases voice channel revenue by 20% for [...]
Go Moment enters Europe and Mexico with Ivy, offering hotel guests unforgettable experiences
In the media Go Moment enters Europe and Mexico with Ivy, offering hotel guests unforgettable experiences Your Content Goes Here Before Revinate acquired Go Moment, Go Moment was already expanding their reach with Ivy. In 2021, Ivy expanded into Mexico and Belgium for hoteliers such as Hotel Mousai in Puerto Vallarta, Mexico (TAFER Hotels and Resorts’ luxury property), and Xcentric Hotels in Belgium. Here’s an excerpt from the [...]
The Cost Of Front Desk Rollover
Customer stories The Cost Of Front Desk Rollover HOTEL TYPE: Independent SOLUTIONS USED: RezForce REGION: North America Goal Reduce desk rollovers and missed opportunities Strategy Supplement reservation team with off-site personnel Results 3X potential to generate reservation sales The challenge Once upon a time, most hotels had a dedicated reservations [...]
Strategies for Boosting Peak Season Revenue at a Seasonal Hotel
Customer stories Strategies for Boosting Peak Season Revenue at a Seasonal Hotel HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales REGION: North America Goal Maximize revenue per booking during the high season Strategy Empower reservation agents with outbound sales programs Results $1.6M revenue in the first year, +42% outbound revenue The [...]