When it comes to reviews, real reviews from real guests matter. And real guest authenticity is exactly Booking.com’s specialty. It’s a methodology to search less and respond more. Unlike Google or TripAdvisor, Booking.com draws its nearly 161 million reviews from verified guests. That means they check for inappropriate content and verify the authenticity of all guest reviews before posting them to their site.
With over 29 million listings worldwide and over 1.5 million rooms reserved every day, it’s no wonder it’s the #2 review site among all Revinate users. That’s why we’re pleased to announce that Booking.com reviews are now integrated with Revinate Guest Feedback.
This new functionality allows you to view and reply directly to Booking.com reviews through the Revinate Guest Feedback platform. With integrations to over 100 review sites including Google, TripAdvisor, and now Booking.com, Revinate Guest Feedback users have a single, customizable dashboard to easily view, manage, and reply to hospitality’s top review sites – all from one easy-to-use platform.
Spend Less Time Searching and More Time Responding
We know that your time equals money. With direct access to Booking.com reviews through Revinate, you and your team no longer have to spend hours toggling back and forth between review site portals searching for a review. If you have an active Booking.com account, you can use Revinates’ new direct reply option, to quickly search, find, and reply to Booking.com reviews right through Revinate Guest Feedback.
Setting up and linking accounts is easy and the Revinate support team is readily available to help. Once set up, you can easily link one or multiple properties to Guest Feedback for more efficient and effective review responses.
Multiple Users. Multiple Properties. One Stable, Reliable Connection.
If you have multiple properties or multiple users searching for a review, the last thing you need is someone making independent changes that affect accessibility for everyone.
Revinate authenticates your Booking.com account on a location or account basis, rather than by user. That means that once it’s activated it won’t be affected, even in the event multiple users are searching or responding to reviews.
One response. One Clear View For The Entire Team.
With Revinate Guest Feedback you can reply directly to your Booking.com reviews. After you submit a response you and your team have a single, clear view of the response status.
And to minimize any duplicate responses from your team, all users on the account are notified that the review has been responded to. Just one application, one response, one click, and you’re set.