The voice channel conversion playbook for hotels
- Overview of the role of the voice channel today
- How to integrate voice into an omnichannel booking strategy
- Voice channel analytics and KPIs to monitor
- The role of outbound campaigns
This guide has everything you need to turn your voice channel into a revenue powerhouse.
The voice channel is alive and well — and hoteliers who neglect it are missing out on big revenue opportunities. Learning how to maximize your voice channel conversions can be your secret weapon for increasing profitability and NOI.
Karen Stephens
CMO