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Inspiration

InterContinental Phu Quoc Long Beach Resort elevates the guest experience with this on-property campaign

Subject line: Xin Chào from InterContinental Phu Quoc Resort!

Sent: 1 day after check-in, at 8:00 AM

Brand: InterContinental Phu Quoc Long Beach Resort

Category: On property

Hotel location: Phu Quoc, Vietnam (APAC)

Our thoughts:
This automated email campaign welcomes guests after check-in and showcases the resort’s curated experiences to enhance their stay. Featuring enticing dining options, spa treatments, unique activities, and exclusive offers, the campaign offers recommendations to help guests make the most of their time on property and reminds guests of the best way to communicate with the property. By inspiring guests to book additional experiences during their visit, the campaign not only elevates guest satisfaction but also drives incremental revenue for the resort.

Open rate: 38%
Click-through rate: 9%

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