Inspiration

The Evelyn Hotel recovers lost bookings with this cancelation recovery campaign

Subject line: We’re sorry you couldn’t make it!

Sent: Recurring

Brand: The Evelyn Hotel

Category: Inspiration

Hotel location: New York City, New York (NAM)

Our thoughts:
The Evelyn Hotel won back more than 350 room nights with this automated cancelation recovery campaign. The campaign sends to guests with no other future reservation 3 days after a canceled booking. And it has captured the attention of guests and inspired future bookings — with open rates as high as 51%!

Open rate: 51%
Click-through rate: 3.5%
Room nights booked: 350+

More inspiration

Armada Hotels’ qualification campaign drives direct revenue and strengthens their guest database

Inspiration Armada Hotels’ qualification campaign drives direct revenue and strengthens their guest database Subject line: [...]

Eau Palm Beach Resort & Spa drives revenue and repeat guests with their “We Miss You” campaign

Inspiration Eau Palm Beach Resort & Spa drives revenue and repeat guests with their "We Miss You" [...]

Van Oys Maastricht Retreat delivers results with first email campaign since opening

Inspiration Van Oys Maastricht Retreat delivers results with first email campaign since opening Subject line: Easter [...]

Armada Hotels’ qualification campaign drives direct revenue and strengthens their guest database

Inspiration Armada Hotels’ qualification campaign drives direct revenue and strengthens their guest database Subject line: [...]

Eau Palm Beach Resort & Spa drives revenue and repeat guests with their “We Miss You” campaign

Inspiration Eau Palm Beach Resort & Spa drives revenue and repeat guests with their "We Miss You" [...]

Subscribe now to get all the latest insights that drive results

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. View our Terms & Conditions here. *Required fields.