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What is your single biggest reason for cancellation?
Were you the one who originally signed the Revinate contract?
Why did you initially sign up for Revinate?
Did you evaluate other providers at that time?
Which other providers did you evaluate?
Are you moving on to another provider with similar services?
Which provider are you moving to?
How do you feel Revinate compares to this provider?
Would you be willing to reconsider your partnership with Revinate?
Who should we follow up with?
Why would you not reconsider?
Is there any additional feedback you would like to provide?