Revinate
Webinars — The Hotel Moment Deep Dive

2023 benchmark report: Hoteliers’ performance across communication channels

Find out how your property stacks up to the competition when it comes to guest communication via email, text messaging, voice, and web.

Meet your hosts

Dylan Cole, Managing Director, EMEA, Revinate

Bailey Yeats, Customer Education Specialist, Revinate

Brent Sanders, Senior Customer Education Specialist, Revinate

Watch the recording

What you’ll learn

How your communication channel metrics compare to other hoteliers.

Industry benchmarks across communication channels — email, voice, web and text.

Tips to enhance the guest experience and drive revenue across communication channels.

How your communication channel metrics compare to other hoteliers.

Industry benchmarks across communication channels — email, voice, web and text.

Tips to enhance the guest experience and drive revenue across communication channels.

Upcoming webinar

June 25. 2026 | 10:00 am PST

From full house to full profit: North America’s summer revenue playbook

Demand is strong. But profitability isn’t guaranteed.

Hotels in the US, Canada, and Latin America are looking forward to a summer season with strong occupancy forecasts. But a full house doesn’t automatically translate into a profitable hotel. High OTA commissions, missed opportunities in direct sales, and unused guest data can quickly erode margins.

Join this practical webinar with Revinators Jack Newkirk and Bailey Yeats and learn how hotel teams can act right now to convert strong summer demand into profitable direct sales.

What you’ll learn:

  • The 35% revenue potential that many hotels are leaving untapped during high season.
  • How to reduce your $124,000 OTA dependency without sacrificing occupancy rates.
  • A 5-week step-by-step plan with measures that you can implement immediately to capture more data and build your 2027 pipeline starting now.
Amanda Wasco Brown headshot

Jack Newkirk, Enterprise Sales Consultant, Revinate

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

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