Revinate

Hotel Moment

DEEP DIVE WEBINARS

Revinate unplugged: Super user secrets & success stories

Ready to revolutionize your guest and team experience and unlock new revenue streams? Tune in with Revinate’s Sr. Customer Education Specialist, Brent Sanders, and Miranda Cubillas, Director of Reservations & Recreation at Ojai Valley Inn, for a compelling webinar. You’ll learn strategies for maintaining a culture of excellence that boosts profitability, effectively coaching teams on every step of the guest journey to drive sales and guest loyalty, and hear invaluable real-life examples from Ojai Valley Inn on how these approaches directly impact the bottom line. Don’t miss the live Q&A!

Meet your hosts

Headshot of Brent Sanders, Sr. Customer Education Specialist, Revinate

Brent Sanders, Sr. Customer Education Specialist, Revinate

Headshot of Mirana Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

Miranda Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

What you’ll learn

How culture boosts profitability

Examples that drive impact

How to coach teams to drive sales

How culture boosts profitability

Examples that drive impact

How to coach teams to drive sales

Watch the recording

Upcoming webinar

On-demand

2026 Hospitality Benchmark Report: The voice channel playbook for 2026

Despite the rise of digital, the voice channel remains your highest-intent revenue engine. In 2026, a standard 100-room hotel can expect ~300 inbound lead calls during peak months. These are warm leads ready to transact!

What you’ll learn:

  • The $116k opportunity: How proactive outbound calls are driving an average of $1,164 in incremental revenue per room, and how to claim your share.
  • Maximizing peak conversion: Why winter and spring see conversion rates jump to 49–53%, and how to replicate that efficiency year-round through specialized sales coaching.
  • “No” is just the beginning: Strategies to capture and nurture the 1.5 non-booked leads per room we see in summer, turning lost calls into automated email recoveries.
  • Overcoming objections: How to use call data to identify why guests aren’t booking and how to arm your team with Revinate’s 10 Non-Negotiables to close the deal.
Amanda Wasco Brown headshot

Amanda Wasco Brown, Director of Revenue, Old Edwards Hospitality Group

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

2026 Hospitality Benchmark Report: The voice channel playbook for 2026

  • The $116k opportunity: How proactive outbound calls are driving an average of $1,164 in incremental revenue per room, and how to claim your share.
  • Maximizing peak conversion: Why winter and spring see conversion rates jump to 49–53%, and how to replicate that efficiency year-round through specialized sales coaching.
  • “No” is just the beginning: Strategies to capture and nurture the 1.5 non-booked leads per room we see in summer, turning lost calls into automated email recoveries.
  • Overcoming objections: How to use call data to identify why guests aren’t booking and how to arm your team with Revinate’s 10 Non-Negotiables to close the deal.
Amanda Wasco Brown headshot

Amanda Wasco Brown, Director of Revenue, Old Edwards Hospitality Group

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

Upcoming webinar

On-demand

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