Revinate

Hotel Moment

DEEP DIVE WEBINARS

Personalized luxury: How email design enhances the guest journey

From pre-arrival communication to post-stay follow-ups, every touchpoint matters. Your email design isn’t just a marketing tool — it’s an extension of your brand and the experiences you offer. This webinar will explore how email design can elevate your guest journey, leaving lasting impressions and driving measurable results.

Meet your hosts

Dylan Cole headshot

Dylan Cole, Managing Director Sales, EMEA, Revinate

Simon Schwitallik headshot

Simon Schwitallik, Director of Commercial Strategy, Design Hotels

What you’ll learn

Why personalisation is essential to enhancing the guest experience.

How to craft visually stunning emails that align with your hotel’s unique identity.

Proven strategies to design campaigns that captivate guests and deliver strong performance metrics.

Real-world examples of hotels using email to create unforgettable guest experiences.

Watch the recording

Upcoming webinar

October 28th, 10:00 a.m. PDT

Own BFCM: The ultimate holiday preparation guide

Winning BFCM isn’t about racing to the bottom with steep discounts—it’s about getting ahead with smart timing, personalized offers, and total operational coverage.

In this 30-minute masterclass, Marketing Managers and General Managers will get actionable strategies to protect ADR, beat inbox noise, and turn phone surges into direct revenue. Join us live to get the exact playbook and campaign insights you need to make this holiday season your most profitable yet!

What you’ll learn:

  • Campaign execution & deliverability: Outsmart peak November inbox congestion using send ramping, list hygiene, and proven campaign strategies from BFCM 2025.
  • ADR protection & offer strategy: Protect your bottom line by replacing generic rate cuts with high-margin experiential packages and personalized CDP segmentation.
  • Voice & lead recovery: Capture every high-intent lead by turning abandoned booking sessions and phone call surges into direct revenue with automated email pathways and live-agent overflow.
Bailey Yeats headshot square

Bailey Yeats, Marketing Manager, Revinate

Sara Green headshot

Sara Green, Scaled Accounts Manager, Revinate

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Hotel Moment

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