Webinars — The Hotel Moment Deep Dive

How to supercharge your direct booking strategy

We partnered with GCommerce, the leading hotel digital marketing agency, to bring you strategies to collect, target, and activate your guest data across channels — including voice, email, text, and web.

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Meet your hosts

Lindsey Strickland, Sr. Customer Success Manager, Revinate

Erin Fischer, Marketing Manager, GCommerce

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What you’ll learn

How to master first-party data collection across the guest journey.

Best practices for personalizing and sending relevant content to your guests.

Strategies to use your guest data to communicate with guests across voice, email, text, and web.

Upcoming webinar

October 28th, 10:00 a.m. PDT

Own BFCM: The ultimate holiday preparation guide

Winning BFCM isn’t about racing to the bottom with steep discounts—it’s about getting ahead with smart timing, personalized offers, and total operational coverage.

In this 30-minute masterclass, Marketing Managers and General Managers will get actionable strategies to protect ADR, beat inbox noise, and turn phone surges into direct revenue. Join us live to get the exact playbook and campaign insights you need to make this holiday season your most profitable yet!

What you’ll learn:

Campaign execution & deliverability: Outsmart peak November inbox congestion using send ramping, list hygiene, and proven campaign strategies from BFCM 2025.
ADR protection & offer strategy: Protect your bottom line by replacing generic rate cuts with high-margin experiential packages and personalized CDP segmentation.
Voice & lead recovery: Capture every high-intent lead by turning abandoned booking sessions and phone call surges into direct revenue with automated email pathways and live-agent overflow.