Featured articles
Segmentation success: How Bunkhouse Hotels achieved $6.1M in lifetime revenue
Segmentation success: How Bunkhouse Hotels achieved $6.1M in lifetime revenue Lifetime revenue $6.1M in lifetime revenue Average room revenue $30K per campaign in average room revenue Email health 79% email health Every time we send a campaign with Revinate Marketing, we see an average of $30K in room revenue. Katie Winther Vice President of [...]
How The Marker Waterfront Resort Key West and Southernmost Beach Resort scaled their reservations team and drove $4.9M in revenue
How The Marker Waterfront Resort Key West and Southernmost Beach Resort scaled their reservations team and drove $4.9M in revenue Direct revenue $4.9M in revenue over the last 12 months Call conversion rate 40.3% conversion call rate and a 70% email capture rate Stay value 10% increase in average stay value The guest data we [...]
How Portola Hotel & Spa successfully scaled on-property guest engagement
How Portola Hotel & Spa successfully scaled on-property guest engagement Staff productivity 45% automation rate vs 37% average Guest satisfaction Increased positive post-stay feedback Guest engagement Increased in-person guest interactions We love Ivy. It is really easy to set up and our guests love the convenience of having their questions answered without needing to call [...]
How Parkhotel Adler drove direct revenue by upgrading its technology stack
How Parkhotel Adler drove direct revenue by upgrading its technology stack Direct revenue €500,429 with Revinate Marketing Average room revenue €28K+ per segmented email campaign Average open rate 63% for segmented email campaigns Revinate has finally given us the ability to leverage our data for driving direct revenue. Daniel Bank Reservations Manager [...]
Revinate unplugged: Super user secrets & success stories
Hotel Moment DEEP DIVE WEBINARS Ready to revolutionize your guest and team experience and unlock new revenue streams? Tune in with Revinate's Sr. Customer Education Specialist, Brent Sanders, and Miranda Cubillas, Director of Reservations & Recreation at Ojai Valley Inn, for a compelling webinar. You'll learn strategies for maintaining a culture of excellence that boosts profitability, effectively coaching teams on every step of the guest journey to drive sales and guest [...]
Hotel Voice Channel – North America
← Go back to Hospitality Benchmark Report Hotel voice channel - North America The 2025 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on North America’s voice channel for tracking inbound call metrics and lead activations. The 2025 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on North America’s voice channel for tracking inbound call metrics and lead activations. [...]