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Featured articles
How to start implementing sustainability initiatives while staying true to your brand
The Hotel Moment podcast — episode 57 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Billy Skelli-Cohen, CEO of the Zien Group, explore the increasing emphasis on sustainability in the hospitality industry. You’ll discover practical tips for implementation while developing a greater understanding of sustainability’s global relevance in hospitality. Tune in and find out how to design a greener stay for your guests to exceed [...]
Revenue is right
Revination Revenue is right NAVIGATE 2023, the annual Revinate hospitality technology conference, is our chance to connect with over 350 attendees to network, learn, and grow. This year, we threw some fun and games into the picture. We played "Revenue is right". A game where we asked attendees to guess how much revenue Revinate has made all customers across all channels, since we started. We heard a [...]
Defining luxury and elevating hotel service
The Hotel Moment podcast — episode 56 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Dr. Jeffrey O, Chief Executive Officer at St. Justine, depict what it truly means to be a luxury hotelier. They explore beyond the standard definitions of luxury and ultra-luxury and connect these ideas to exemplary service. Dr. Jeffrey also shares his perspective on the changing digital landscape and how to [...]
What can hoteliers do to stay grounded in their guest connections?
The Hotel Moment podcast — episode 55 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Sean Dee, Chief Commercial Officer at Outrigger Hospitality Group, explore the ways strong guest relationships impact your hotel’s success. They dive into how monitoring guest feedback can improve the stay experience, and why embracing local offerings can help guests feel more connected to your property. Tune in to gather inspiration [...]
A full recap of NAVIGATE 2023
Applicable industry insights from Revinate’s annual hospitality conference Since 2007, NAVIGATE has been one of the leading annual hospitality events in the U.S. This month, Revinate wrapped up NAVIGATE 2023 with over 250 Revinate customers and nearly 350 attendees to share perspectives from guest data to the industry’s digital transformation. We had the honor of listening to some amazing speakers, including our keynote speaker, Debra Searle. Searle rowed solo across the Atlantic Ocean and used [...]
Tips for navigating the digital space while using data to delight guests
The Hotel Moment podcast — episode 54 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Amanda Du Jing, Head of Ecommerce at Penta Hotels, talk about enhancing the digital guest journey to understand guests on a deeper level. They discuss how guest data plays a pivotal role in this process and also dispel common misconceptions that can prevent hoteliers from exploring technology. Tune in for [...]