Featured articles
Navigating new legislation: How California Senate Bill 644 and Assembly Bill 537 impact hoteliers
If there’s one thing we have come to expect in hospitality, it’s change. And, change is coming this summer with the introduction of two new laws in California: California Senate Bill 644 and California Assembly Bill 537. These legislations, effective from July 1, 2024, focus on cancellation policies and pricing transparency, respectively. Understanding and complying with these laws is crucial for hoteliers to avoid penalties and maintain a competitive edge. To help make it easy, [...]
Next level hotel loyalty programs: what we learned at NAVIGATE
Pop quiz time! What do TikTok, Instagram, and Snapchat have to do with hotel loyalty programs? Ready to be surprised? The answer is instant gratification. Globally, people are craving instant gratification. They seek it from their social channels — and hotel loyalty programs. Your guests want personalized and instant loyalty perks rather than a blanket points-based loyalty program. Here are some numbers. According to the 2023 McKinsey Report on Travel Loyalty, members of travel loyalty [...]
How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue
How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue Lifetime revenue $3M achieved in 10 months Average room revenue $19K per campaign Average open rate 35% per campaign Tactically, Revinate enables us to drive revenue by rapidly rolling out direct booking promotions. Strategically, Revinate allows us to make data-driven decisions, [...]
Four highlights from NAVIGATE London
It’s not just about data for data’s sake. It’s about making sure you activate your data to drive profits. That’s the message that Bryson Koehler, Revinate CEO, brought to NAVIGATE London. NAVIGATE is Revinate’s premier customer event, and for the first time, we brought it to the EMEA region. The event was held at the Royal Garden Hotel in London. More than 100 attendees, four partners, 20 speakers, and 17 sessions made our time together [...]
Four takeaways from NAVIGATE Miami 2024
Revinate's annual hospitality conference, which focused on industry updates, growth plans, and new product launches, has concluded for the year — and we are still buzzing with excitement! This year's conference brought in 250+ customers (50% first-timers and 50% repeat NAVIGATE attendees) and 15 sponsoring companies. The rooms were packed with CMOs, GMs, Reservation Sales Managers, Revenue Managers, owners, commercial leaders, and more. With over 300 people on site, more than ten informative and thought-provoking [...]
Driving guest loyalty with data-driven strategies: The Arca’s path to success
Driving guest loyalty with data-driven strategies: The Arca's path to success Lifetime revenue HK$ 1.6M in lifetime revenue Average room revenue HK$ 117K per campaign Average open rate 46% per campaign Revinate Marketing has been instrumental in our quest to deliver unforgettable experiences at the Arca. By leveraging guest data and implementing personalized campaigns, we've [...]