Featured articles
How Elements of Byron unified the guest experience
How Elements of Byron created a connected guest journey while driving more direct revenue Email booked revenue A$1M in booked revenue from Revinate Marketing campaigns Outbound booked revenue A$1.55M in outbound booked revenue with Revinate Reservation Sales Inbound conversion 55.6% inbound booking conversion rate with Revinate Reservation Sales Everything is connected now—from marketing and reservations to guest feedback—which creates a better [...]
Why great guest experiences start before check-in
Hotel Moment WITH KAREN STEPHENS Episode 188 The future of hospitality is human. In this episode of Hotel Moment, Karen Stephens sits down with Lydia Bates, Director of Sales and Marketing at Dream Inn Santa Cruz, to explore how one of California’s most iconic beachfront hotels creates guest loyalty through storytelling, personalization, and genuine connection. Lydia shares how Dream Inn uses its on-site reservations team, local expertise, and pre-arrival [...]
How AI uses personalization to beat pricing and win bookings
Hotel Moment WITH KAREN STEPHENS Episode 187 Personalized pricing based on a guest’s ability to pay is headed toward regulation, but that doesn’t mean hotels can’t personalize an offer based on a guest’s unique preferences.In this episode of Hotel Moment, host Karen Stephens, CMO of Revinate, sits down with Chris Anderson, Professor at Cornell University's School of Hotel Administration and a leading expert on revenue management, pricing, distribution, and commercial strategy. [...]
Keeping an authentic voice when AI can’t read the room
Hotel Moment WITH KAREN STEPHENS Episode 186 AI is experiencing mass adoption across industries, including hospitality. But it can't replace the human touch guests crave. In this episode of Hotel Moment, host Karen Stephens, CMO of Revinate, sits down with Dina Niekamp, SVP of Brand and Marketing at Aparium Hotel Group, a lifestyle hospitality company known for building hotels that feel deeply rooted in the neighborhoods around them. Dina [...]
How Canaves Collection turned guest data into a direct revenue engine
How Canaves Collection turned guest data into a direct revenue engine 20% Increase in direct booking revenue from email campaigns 40%+ Consistent email open rates ~6% Click-through rate on the POSTCODE 84702 newsletter Revinate has enabled us to transition from a more generic communication approach to a highly targeted, data-driven strategy which is essential in [...]
The Revination – June 2026
The Revination June 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]

