Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Is hotel marketing ready for its next evolution?

Hotel Moment WITH KAREN STEPHENS Episode 201 Hotels have more guest data than ever. But data sitting in a system doesn’t drive revenue. In this episode of Hotel Moment, Karen Stephens sits down with Dylan Cole, Managing Director EMEA at Revinate, to explore the shift from CRM and CDP to real-time data activation. Karen and Dylan unpack how connecting PMS, spa, dining, and stay history can turn fragmented data [...]

Own BFCM: The ultimate holiday preparation guide

Hotel Moment DEEP DIVE WEBINARS Imagine a traveler sees your ad, reads your reviews, and calls ready to book. They ask about rates, hear a quick price quote, say “thanks, I’ll think about it,” and hang up, taking their name, email, and your marketing ROI with them. We mystery-shopped 308 live reservation calls to uncover why this happens. The reality? 92% of unbooked calls end with zero contact data collected, and [...]

By |October 12, 2026|Categories: Webinars|Tags: , , |

5 ways to prepare for Black Friday, Cyber Monday, and Travel Tuesday

Black Friday and Cyber Monday (BFCM) are no longer just retail events. For hotels, they have become some of the biggest opportunities of the year to drive direct bookings, fill need periods, and turn high-intent travelers into long-term guests. And the opportunity does not stop on Cyber Monday. Travel Tuesday has become another important moment for travel shoppers who may have missed the first wave of offers or are still deciding where to spend their [...]

By |October 9, 2026|Categories: Blog|Tags: , |

How The Claremont turned haunted lore into hotel demand

Hotel Moment WITH KAREN STEPHENS Episode 200 The best booking strategy might be hiding in your hotel’s history. At the Claremont, ghost stories became luxury October tours that sold out in just six days. In the 200th episode of Hotel Moment, Karen Stephens sits down with Mickey Stout, Director of Marketing at Claremont Resort & Club, to explore how the resort turned its unique history into demand. Karen and [...]

Edgewood Tahoe activates guest data to win $400K in direct and spa revenue

Inspiration Edgewood Tahoe activates guest data to win $400K in direct and spa revenue Subject line: Embrace The Fall Season at Edgewood Tahoe Sent: September 2026 Brand: Edgewood Tahoe Resort Category: Newsletter Hotel location: Stateline, Nevada Our thoughts: If your luxury resort wants to drive direct revenue across all touchpoints, connecting guest activity on-property is essential. Edgewood Tahoe Resort put this strategy into action with their fall newsletter campaign. [...]

By |October 5, 2026|Categories: Inspirations|Tags: |

ITB Asia 2026

Going to ITB Asia 2026? Lock in time with Revinate to discuss our exciting new offerings Meet us at ITB Asia from October 21st - 23rd, 2026, to understand how to activate your guest data for maximum revenue. Find out about new products, Revinate Pathways (hotel marketing automation software) and Revinate Chat, your virtual concierge. Meet the team: Rani Croshal, Chief Customer Officer Nicole Wiener, Regional Director & General Manager, APAC Let [...]

By |September 30, 2026|Categories: Events|