Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The hidden revenue opportunity in your hotel budget

Hotel Moment WITH KAREN STEPHENS Episode 198 What if your reservations team isn’t just a payroll cost, but a source of direct revenue? In this episode of Hotel Moment, we explore what hotels should consider before replacing reservation teams with AI, drawing on findings from Revinate’s 2026 Secret Shopped Call Report. The conversation looks at where AI can handle routine guest questions, why complex bookings still need human expertise, [...]

The Revination – September 2026

The Revination September 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]

By |September 23, 2026|Categories: Newsletters|

How Canaves Collection turned guest data into $4M+ in quarterly revenue

How Canaves Collection turned guest data into $4M+ in quarterly revenue Direct booking revenue $4M+ generated in a single quarter through Revinate Marketing Revenue increase 20% increase in direct booking revenue from email campaigns Consistent email open rates 40%+ Revinate has enabled us to transition from a more generic communication approach to a highly targeted, [...]

Recast: Building relationships through reservations: Insights from The Broadmoor

Hotel Moment WITH KAREN STEPHENS Episode 197 A reservation call can be more than a booking. It can be the start of a relationship. In this recast episode of Hotel Moment, Revinate CMO, Karen Stephens sits down with Sarah Stephens, Room Reservations Manager at The Broadmoor, to explore how her team uses voice conversations to create personalized guest experiences and drive direct revenue. Sarah shares how real-time performance data [...]

How Van der Valk Hotel Breda used restaurant data to drive 50 reservations across its Summer BBQ series

Inspiration How Van der Valk Hotel Breda used restaurant data to drive 50 Summer BBQ reservations Sent: Summer 2026 Brand: Van der Valk Hotel Category: Inspiration Hotel location: Breda, the Netherlands Campaign: Three-email restaurant event series Our thoughts: Van der Valk Hotel Breda’s Summer BBQ series is a great example of how connected guest data can turn seasonal restaurant events into a meaningful source of additional revenue. Using the integration [...]

By |September 14, 2026|Categories: Inspirations|Tags: |

voco Gold Coast turns new subscribers into future guests with this two-part welcome flow

Inspiration voco Gold Coast turns new subscribers into future guests with this two-part welcome flow Subject line (Email 1): A little sunshine, just for you ☀️ Subject line (Email 2): Your next getaway awaits at voco Gold Coast Sent: Triggered on signup, 2026 Brand: voco Gold Coast by IHG Category: Inspiration Hotel location: Gold Coast, Australia (APAC) Our thoughts: New subscribers are, by definition, curious about the brand [...]

By |September 14, 2026|Categories: Inspirations|Tags: |