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Tips to prepare for hotel peak call season
The voice channel isn’t just another booking option. It’s a driving force for direct revenue. The fact is, 30% of customers across all age groups — including those tech-savvy younger generations — still prefer the personal touch of a phone call. And voice channel reservations average an impressive $1,570 in value. It outperforms every other booking method, making it crystal clear why you can’t afford to miss a single ring. With fall foliage trips, winter [...]
Revinate launches integration with restaurant booking system, ResDiary
Press release Revinate launches integration with restaurant booking system, ResDiary Your Content Goes Here Revinate CDP gives hoteliers a comprehensive view of guest behavior across property and beyond room stay. (Bend, Oregon.) Revinate, a direct booking platform transforming the hospitality industry, announced an integration with ResDiary, an online reservation system that helps over 10,000 restaurant, bar, club, and hotel operators attract table bookings and [...]
10 excellent Black Friday campaign examples for hotels
They’re coming! The best 2024 Black Friday offers and discounts are landing in your email inbox soon. Chances are you will find one or more offers that will draw your attention and encourage you to make a purchase. Good news — many of your subscribers feel the same way, especially for hotel stays. If you haven’t already begun drafting your own Black Friday email campaigns, we have three examples from real hoteliers to inspire you. [...]
Black Friday and Cyber Monday: Winning email strategies for hotels
Hotel Moment DEEP DIVE WEBINARS It’s crucial to have a winning email strategy in place to capture guest attention and drive bookings for Black Friday and Cyber Monday. In this webinar, the Revinate Education team will guide you through expert tips and proven techniques to maximize the impact of your holiday campaigns. Join us and get ready to boost your holiday bookings with strategies that work! On-demand Watch now [...]
Get granular with your data and future-proof your marketing with a Customer Data Platform
Hotel Moment WITH KAREN STEPHENS Episode 98 In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering insights on how these tools streamline operations and enhance guest experiences. Discover how high-quality data can drive personalized marketing, improve email campaigns, and create [...]
4 questions to ask yourself when adopting new hotel technology
The train has left the station. Are you on it? Innovation in the technology space is happening faster than the industry ever expected. The pace of innovation is like that of a high-speed train. “The technology revolution is here. It's moving. Better get on board because it's more like a high-speed rail train if you don't get on board,” says Robbert Manussen, Area Director at IHG Taiwan, on the Hotel Moment podcast. Technology adoption can [...]