Bio
Featured articles
Revinate office hours for IHG hoteliers
Revinate office hours for IHG hoteliers With office hours, you set the agenda. Don’t have time to stay the full session? No problem! Feel free to drop in and out. Office hours will not be recorded for distribution after the session. Questions will be answered on a first-come, first-served basis. Upcoming Office Hours: July 16th, 2025 -- 11a.m. SGT Register now Philippa Lucas is a seasoned [...]
Voice of opportunity: Turning caller inquiries into revenue strategies
Hotel Moment DEEP DIVE WEBINARS Did you know missed opportunities in your voice channel cost you more revenue than you might realize? This webinar will reveal how your team can unlock this hidden potential and drive more direct revenue. Watch now Meet your hosts Melissa McMullin, Product Marketing Manager, Revinate Jack Newkirk, Enterprise Sales Consultant, Revinate Dominic Donatoni, [...]
How hotels can leverage PMS data to personalize guest communication
This is a guest blog post written by our partners at Cloudbeds. Thanks to instant and personalized communication across platforms like Amazon and Uber, travelers now expect fast, seamless responses and the convenience of choosing how and when they communicate with hotels. For hotel management, implementing personalized communication can feel complicated, especially when dealing with persistent labor shortages. Thankfully, with the help of technology, it’s possible to deliver tailored interactions throughout the guest journey without [...]
Revinate announces three new executive appointments
Press release Revinate appoints three new executives to drive growth in 2025 and beyond Your Content Goes Here David Stephens joins as the Chief Technology Officer; Jodi Weintraub joins as the Chief Human Resources Officer; Leura Morahan moves to Chief Product Officer (San Francisco, US) Revinate, a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability, announces three [...]
How Edgewood Tahoe Increased Booked Revenue by 83%
How Edgewood Tahoe increased booked revenue by 83% Lifetime revenue $5.7M in lifetime revenue from Revinate Marketing campaigns Outbound revenue 98% improvement in outbound revenue with Reservation Sales Inbound call conversion 56% improvement in inbound call conversion with Reservation Sales Integrating our marketing and reservation strategies has been the key to our success, allowing us to create a seamless [...]
How Portola Hotel & Spa successfully scaled on-property guest engagement
Customer stories How Portola Hotel & Spa successfully scaled on-property guest engagement HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, Marketing Pro, Ivy, Guest Feedback (Reputation, Post-Stay Surveys + Flex surveys + restaurants) REGION: North America Goal Drive guest engagement Strategy Timely communication via SMS Results Increased guest satisfaction with 45% automated responses [...]