Sanjana Chappalli
VP - Brand Marketing and Communications
Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.
Featured articles
Cautious optimism for the travel industry in late 2022
The Hotel Moment podcast — episode 40 Our Chief Revenue Officer, Karen Stephens (aka Prof K), sits down with Noreen Henry, Chief Revenue Office at Sojern, to discuss the rebound in the travel industry and what we can expect going forward. Listen to Karen and Noreen talk about cautious optimism for the travel industry in late 2022 and how hoteliers need to leverage data to make the most of marketing and reach [...]
3 ways hospitality technology is driving cost savings at hotels
How hospitality technology cuts costs and boosts revenue Are you including hospitality technology in your budget? Download our guide, “How to make hotel technology a core part of your budget,” to find out how to integrate tech enhancements into your plans. By now, you’re familiar with hospitality technology’s growing popularity. With guests preferring digital options and an increase in tech advancements (hello metaverse) the shift is unavoidable. Hospitality technology is simply part of the industry’s [...]
How Revinate helps hoteliers battle rising energy costs
3 ways Revinate can help hoteliers battle rising energy costs and how to apply them at your hotel The war in Europe is affecting those way beyond the borders of Ukraine. As Skift recently reported, “Russia has slashed the supply of natural gas — which is critical for generating electricity and heat for many European businesses. Energy prices are at historic highs as countries work to boost supply. While European lawmakers promise about $280 billion [...]
Transforming the guest experience with a text messaging solution
How a text messaging solution can deliver delightful guest experiences What does a text messaging solution mean? First, we need to understand the context of the guest experience. For nearly half a decade now, the hotel industry has been buzzing about “authentic guest experiences.” Airbnb elevated this idea with its ability to deliver on the “Belong Anywhere” theme. This meant travelers who wanted to be insiders could engage robustly with people and culture. But should [...]
4 hospitality industry trends from the Hotel Data Conference 2022
Key hospitality industry trends and how you can apply the data to your hotel There’s plenty of discussion surrounding how the current market and dynamics are shaping hospitality industry trends. Everything from guest preferences to spending to demand to hotel staff matters. But what does it all mean and what is the data telling us? We found that answer at STR’s Hotel Data Conference 2022. We picked up 4 insights from the conference that can [...]
5 underutilized ways to drive incremental revenue at your hotel
Increase revenue through text messaging Every quarter is the perfect opportunity to take a quick look at where you stand on your goals. Revenue targets, guest satisfaction standards, whatever your aims are, it’s time to assess and course correct to achieve measurable success with incremental revenue. Let’s focus on revenue and specifically, underutilized ways to drive incremental revenue to your hotel. First, make sure your property is communicating with your guests. This could be through [...]