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How to Optimize Your Hotel Emails

We find that most guests are happy to leave you feedback. They just need a reminder to do so. Sending an email to each guest a few days after they have checked out is a great way to remind them. But in addition to optimizing the survey itself, you also need to think carefully about your post-stay emails. By understanding your performance metrics, you can identify where you can optimize your emails.

By |September 25, 2014|Categories: Blog|Tags: , |