Hoteliers are often looking for ways to prevent abandoned guests, or recapture leads. NAVIS understood this pain point and built an absolute weapon of a solution: Shopping Cart Abandonment (SCA). SCA helps capture and convert those lost leads, while building guest relationships.
SCA debuted at NAVIGATE 2020, championing conversion rates of 25-40%. Now, SCA is part of the Revinate Marketing solution, helping hoteliers encourage guests to complete their bookings, and drive direct revenue.
Here’s an excerpt from the NAVIS feature in Cison:
“When a guest exits a hotelier’s website booking engine before checking out, the new shopping cart abandonment application pushes leads into NAVIS, where automatic follow-up emails are triggered and reservations sales teams can act. ”
Read the full article here.