Bio
Featured articles
Connect with guests and drive efficiency with email marketing automation
Email marketing is a cornerstone of hospitality marketing. Many hoteliers consider email marketing to be a time-consuming effort with different one-time campaigns. But there’s a faster, easier, and more effective way. Step into the life-changing world of email marketing automation. By using automated email marketing campaigns, you can deliver personalized messages to guests, improve engagement, drive bookings, and increase guest loyalty – all with streamlined processes working in the background. What you will see here [...]
Focusing on inspirational women in hospitality
The Hotel Moment podcast — episode 53 In this week’s episode of the Hotel Moment podcast, we’re highlighting the women making a difference in the hospitality industry. Learn about the women our past guests have highlighted as particularly impactful and hear their inspiring stories. Listen in to hear how women are leading the charge in the workplace and initiating success for hoteliers around the world. [...]
Revinate releases its 2023 benchmark report for the hospitality industry
Press release Revinate releases its 2023 benchmark report for the hospitality industry Your Content Goes Here The annual report includes data from more than 10,000 hotels worldwide, with benchmark metrics across channels such as email, text, voice, and web. March 2023 | Revinate SAN FRANCISCO, CA, USA (3/02/2023) — Revinate, a global leader in hospitality technology, has released a first-of-its-kind industry benchmark report with [...]
How Laasie and Revinate drive hotel guest loyalty
Hotel loyalty programs have traditionally been viewed as the best way to incentivize guests to become repeat bookers. But that’s not necessarily true. Research actually shows that while 61% of hoteliers think guests will sign up for all available loyalty programs, only 24% of guests actually do. Fortunately, there’s an opportunity to break free from traditional points-based programs and instead offer guests selected rewards for a more personalized experience. Laasie and Revinate are teaming up [...]
Realizing the benefits of technology on hotel operations
The Hotel Moment podcast — episode 52 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tobias Koehler, Chief Commerical Officer at BIG MAMA Hotels, emphasize ways hoteliers can use technology to streamline operations. They also discuss how to become technologically savvy and gain confidence about digitization in hotels. Tune in for some practical use cases for different types of hotel technology and tips on what [...]
Understanding social group travel
The Hotel Moment podcast — episode 50 This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Philip Bates, Managing Partner at TMC Group, discuss social group travel and how it’s shaping up for 2023. Plus, you’ll discover how the right tech integrations can increase the quality of the guest experience for this group and what you should consider before adopting new solutions. Listen in for a thoughtful discussion [...]