Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Driving guest loyalty with data-driven strategies: The Arca’s path to success

Driving guest loyalty with data-driven strategies: The Arca's path to success Lifetime revenue HK$ 1.6M in lifetime revenue Average room revenue HK$ 117K per campaign Average open rate 46% per campaign Revinate Marketing has been instrumental in our quest to deliver unforgettable experiences at the Arca. By leveraging guest data and implementing personalized campaigns, we've [...]

Summer 2024: Insights and solutions to boost hotel performance

As the summer heat rises, so does the demand for unforgettable getaways. In our recent webinar, we discussed how all signs indicate that the hospitality industry is headed for an outstanding summer this year. Hotels are retaining their prime position as the top lodging choice, with a recent American Hotel & Lodging Association survey revealing that 3 out of 4 Americans plan to maintain or increase hotel stays. The question is: Are you ready to [...]

By |May 16, 2024|Categories: Blog|Tags: , , |

Crafting the perfect Ramadan email to welcome guests this season

Can you guess the one month where two billion people, annually, are eagerly looking forward to? Yes, it’s the holy month of Ramadan. Starting on the evening of Friday, February 28th and ending on March 29th, Ramadan is a time of reflection, fasting, and celebration for Muslims worldwide. While travel spending may decrease during this period, other areas, like dining out and social gatherings, are expected to see an increase. As a hotelier, you can [...]

By |March 17, 2024|Categories: Blog|Tags: , |

2024 Hospitality Benchmark Report takeaways for APAC hoteliers

The Asia-Pacific (APAC) region boasts a rich tapestry of cultures, cuisines, and landscapes — from bustling metropolises to serene retreats —and the hospitality sector faces unique challenges and opportunities.Each year, Revinate shares industry insights and metrics in our Hospitality Benchmark Report based on data analysis from over 12,000 hoteliers. This year, we examined 1.8 billion emails and more than 37 million guest reviews from 2023. Zooming in on the APAC region, here are some of [...]