Featured articles
Revinate introduces Ivy, the hospitality AI decision intelligence, built across its entire platform
Revinate introduces Ivy, the hospitality AI decision intelligence, built across its entire platform Press Release: San Antonio, June 16, 2026 Trained on 17 years of hospitality data and 1.1 billion guest profiles, Ivy turns Revinate's platform into an intelligence layer that anticipates needs and automates outcomes for hoteliers. Revinate, hospitality's leading direct booking platform, today introduced Ivy, the artificial intelligence built across its entire platform. Unveiled at HITEC 2026 in [...]
Recast: How Swiss Deluxe Hotels redefines luxury hospitality with tech
Hotel Moment WITH KAREN STEPHENS Episode 183 How can luxury hotels embrace technology without sacrificing the human connections that make hospitality special? According to Wilhelm Luxem, technology should enhance service, not get in the way of it. In this recast episode of Hotel Moment, Karen Stephens sits down with Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels and former GM of the iconic Baur Au Lac, to [...]
How to win direct bookings with AI search
Hotel Moment WITH KAREN STEPHENS Episode 182 What happens when guests stop scrolling through pages of search results and start asking AI where to stay? Hotels suddenly have a new audience to impress: the algorithms making the recommendations. In this episode of Hotel Moment, Karen Stephens sits down with Jarrett Tomback, VP of Digital Strategy and CRM at Starwood Hotels, to explore how AI search is reshaping hotel discovery, [...]
Why luxury hotels should focus on revenue, not cost-cutting
Hotel Moment WITH KAREN STEPHENS Episode 181 Budget-chopping might seem like an easy win, but in the luxury market, aggressive cost-cutting is a trap that quietly destroys your quality, your brand positioning, and your guest experience. In this episode of Hotel Moment, Dylan Cole, Revinate’s Managing Director in EMEA, and Robert Jan Woltering, Managing Director of Del Europe Amsterdam, dive into why true luxury properties must shift their focus [...]
The Revination – May 2026
The Revination May 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]
Will guests trust AI with their travel plans?
Hotel Moment WITH KAREN STEPHENS Episode 180 AI may be transforming how travelers search and book hotels, but the guest experience is still deeply human. In this episode of Hotel Moment, Karen Stephens, Chief Marketing Officer at Revinate, sits down with Aaron Miller, VP of CRM at Highgate, to explore how hospitality brands can embrace AI without losing the human connection guests expect. From AI-powered travel discovery and the [...]