Featured articles
Email Channel – APAC
← Go back to Hospitality Benchmark Report Email channel - APAC The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on APAC hotels’ use of the email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers [...]
Email Channel – North America
← Go back to Hospitality Benchmark Report Email channel - North America The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on North America’s email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with [...]
Email Channel – EMEA
← Go back to Hospitality Benchmark Report Email channel - EMEA The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on EMEA’s email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with guests and [...]
Email Channel – Global
← Go back to Hospitality Benchmark Report Email channel - Global The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on the global email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with guests and leverage [...]
IHG East Asia and Pacific General Manager Conference
Let's meet! Joining the IHG East Asia and Pacific General Manager Conference? If you’re attending, let’s have a practical conversation about how hotels are turning guest data into consistent, measurable revenue and where teams are seeing real impact today. Answer a few questions and we'll get your registered. We work with 100+ IHG hotels in APAC In 2025, we ran campaigns, generating over [...]
Recast: How technology is transforming hotel data security | with Matthijs Welle
Hotel Moment WITH KAREN STEPHENS Episode 167 Guest data is your hotel’s most valuable asset — and today’s attackers know it. That’s why this week on Hotel Moment, we revisit a conversation with Bryson Koehler, CEO of Revinate, and Matthijs Welle, CEO of Mews, to explain why data security is even more relevant in 2026. As hotel technology advances, so do the tactics used by cybercriminals. From AI-powered vishing [...]