Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

ITB 2026

Going to ITB Berlin 2026? Let’s talk direct bookings and how your guest data can work harder in 2026. You can find Revinate at ITB Berlin in Hall 8.1, Booth 117. Stop by to meet the team, say hi, and have a practical conversation about direct bookings, personalization, and turning guest data into real revenue impact. Answer a few questions and we'll get your registered. [...]

By |February 5, 2026|Categories: Events|

APAC EVENT: HVS ANAROCK HOPE Conference 2026

Going to HOPE Conference 2026? The HVS ANAROCK HOPE Conference brings together hotel leaders from across India. If you’re attending, it’s a great moment to have a practical conversation about driving direct bookings, personalising guest communication, and making better use of the data you already have. Let us know you’ll be there, and we’ll reach out to schedule a quick chat during the event. At HOPE, [...]

By |February 2, 2026|Categories: Events|

EMEA EVENT: BTL 2026

Going to BTL 2026? Let’s talk direct bookings and how your guest data can work harder in 2026. BTL brings together hotel leaders, tourism brands, and partners from across Portugal and beyond — all in one place. If you’re attending, it’s the perfect moment to step away from the noise and have a practical conversation about how your hotel can drive more direct bookings, personalize guest communication, and get more value from [...]

By |January 29, 2026|Categories: Events|

Pacific Hospitality Group

How Pacific Hospitality Group drove $13M in direct revenue Using Revinate Marketing and Revinate Ivy Driving direct bookings at scale requires more than sending emails and text messages — it requires clean guest data, smart segmentation, and highly personalized communication. Pacific Hospitality Group achieved $13 million in lifetime direct revenue by transforming how they engage guests across email and SMS. Using Revinate Marketing and Revinate Ivy, PHG unified guest profiles, segmented audiences [...]

Daniel Thwaites

Unlocking guest loyalty: Daniel Thwaites’ journey to £7M in lifetime revenue Powered by Revinate Marketing Driving guest loyalty at scale requires more than frequent campaigns — it requires clean data, meaningful personalization, and a clear understanding of guest preferences. Daniel Thwaites achieved £7 million in lifetime revenue by adopting a data-driven marketing strategy powered by Revinate Marketing. By using guest data to personalize every campaign, the hotel group delivered relevant messaging that [...]

Mr. C Miami

Personalization drives $5M in revenue for Mr. C Miami Powered by Revinate Marketing Personalized guest communication is one of the most powerful drivers of direct bookings and revenue in hospitality. Mr. C Miami generated $5 million in lifetime revenue by using Revinate Marketing to personalize email campaigns across guest segments. By combining automation with tailored messaging, the hotel team delivered relevant offers that made booking direct irresistible — while accelerating campaign execution. Watch [...]