Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists

Mr. C Miami's focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists Lifetime revenue $5 million in lifetime revenue on email channel alone Database health 76% database health Open and click through rates 39% average open rate, and 1.4% average click-through rate With Dragonfly and Revinate Marketing, we’ve streamlined the [...]

By |December 4, 2025|Categories: Customer stories|Tags: |

Zoku

Zoku achieves an average revenue of €11,500 in direct revenue per automated campaign Learn about their success with our Reservation Sales and Rezforce solutions Does your reservations department have a recurring nightmare? A guest expresses interest in booking and speaks to an agent over the phone — but hangs up before securing their dream stay. Where did it all go wrong? Find out how to intelligently follow up with leads and achieve an [...]

OTA guest conversion strategy for hotels: The ultimate guide

Let’s be honest: Most properties rely on OTAs to fill rooms. Third-party platforms like Booking.com and Expedia deliver visibility you can’t ignore. But from the moment an online travel agency (OTA) guest walks through your doors, you gain something far more valuable than a single reservation: an opportunity to win their next stay directly. They’ve already experienced your property and your warm hospitality. Now it’s time to make sure their next booking comes directly through [...]

By |December 2, 2025|Categories: Blog|

Inside UMusic Hospitality & Lifestyle: Personalizing the guest experience through music

Hotel Moment WITH KAREN STEPHENS Episode 155 In this week’s episode of Hotel Moment, Jordi Solé, President of UMusic Hospitality and Lifestyle, joins Revinate CMO Karen Stephens to share how music can completely reshape how your hotel approaches personalization, storytelling, and guest connection. It all starts with understanding the emotional journey behind every stay. Jordi has seen firsthand how music can elevate every touchpoint — from pre-arrival anticipation to [...]

Sales equals speed in 2026 for hotel lead nurturing

This article was written by Adam Mogelonsky We all know the cheetah is the fastest land animal, but do you know what’s the next fastest out on the African savannah? Its prey. For all the majestic epithets and associations for this big cat, it’s only marginally faster than the springbok and other types of antelope. Yet to the speediest go the spoils. Cultivating leads in hospitality to win the sale is a consummate task for [...]

By |November 25, 2025|Categories: Blog|

The Revination – November 2025

The Revination November 2025 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]

By |November 20, 2025|Categories: Newsletters|