Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

From basic to sophisticated: How The July transformed its marketing and increased their direct booking revenue

From basic to sophisticated: How The July transformed its marketing and increased direct booking revenue Goal Drive more direct bookings to reduce reliance on OTAs. Strategy Advanced email segmentation and personalization. Results 11x ROI in the last 12 months. Revinate has transformed how we market and given us the edge that we need to compete [...]

Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service

Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service Goal Increase transient guest revenue. Strategy Develop a high-performing, guest-focused voice team. Results Along with increased guest satisfaction scores, the average room revenue per booked call increased by 72%, and the conversion rate is up by +106%. Revinate has supported our goal [...]

Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate

Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate Goal Drive direct bookings and take control of their email marketing. Strategy Focus email campaigns on guest experience and use smart segmentation. Results Increased average revenue per email campaign, along with an impressive ROI. Revinate allows us to create relationships with [...]

How bringing together guest data launched 1834 Hotels’ marketing transformation

How bringing together guest data launched 1834 Hotels’ marketing transformation Goal Compete against OTAs. Strategy Leverage guest data in email campaigns. Results YOY increase in direct booking revenue. With Revinate, we can finally control the booking journey and drive direct revenue by leveraging our data and marketing directly to our customers. Amy Martin-Smith Business [...]

How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization

How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization Goal Drive direct bookings. Strategy Leverage first-party data. Results Generating 900+ room nights per marketing campaign Before Revinate, our data was messy, hard to work with, and provided no insights. Today, thanks to Revinate, we not only leverage data to drive [...]

Driving revenue and rankings: The Inn @ Northrup Station’s journey with Revinate

Driving revenue and rankings: The Inn @ Northrup Station's journey with Revinate Goal Drive direct bookings and beat comp set. Strategy Leverage technology to augment team. Results $1.6M in lifetime revenue with Revinate. Revinate has greatly improved our email marketing with the ability to connect to our customer database and create guest segments. It has [...]