Featured articles
How to turn World Cup non-conversions into a two-year hotel revenue pipeline
Most hotels are planning for the World Cup the same way: build out rates, protect inventory, and survive the surge. But selling out during peak demand isn't where the real work is. Booking volumes for the week of the MetLife Stadium final are already up 102.1% year-over-year. ADR for that same week is up 72.42%. Every property in a host market will be busy. What happens to the thousands of fans who called, got turned [...]
2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 174 Are your emails driving revenue or adding noise? Hotels using targeted campaigns see dramatically higher conversions, while generic sends can perform up to 10x worse. Because if your message fits everyone, it converts no one. In this episode of Hotel Moment, we’re featuring a webinar from our 2026 Hospitality Benchmark Report leadership series — revealing why mass email blasts are falling short [...]
Islamorada Resort
How Islamorada Resort Collection generated $1M in 6 weeks with a smarter call center A real-world example of how modern reservation sales teams convert more calls into direct revenue In just six weeks, Islamorada Resort Collection completely relaunched its internal call center and generated over $1M in revenue in the process. By combining Revinate Reservation Sales with expert guidance from Dragonfly Strategists, the team improved call handling, increased agent confidence, and boosted conversion [...]
Northview Hotel Group
How Northview Hotel Group drove $40M in direct revenue through personalization Powered by Revinate Marketing and Reservation Sales. Northview Hotel Group shifted to a customer-focused strategy to grow direct revenue in a market dominated by OTAs. By combining personalized email marketing with a strong voice channel, the group connected with guests across multiple touchpoints, built lasting relationships, and generated $40 million in direct revenue using Revinate Marketing and Reservation Sales. Read the full [...]
Legacy Vacation Resorts
How Legacy Vacation Resorts generated $13K per campaign with email marketing Powered by the Revinate Marketing product Legacy Vacation Resorts adopted a data-driven approach to guest marketing, using first-party guest data to identify the right segments and personalize email campaigns. By focusing on relevance and timing, the team increased engagement, drove more direct bookings, and generated an average of $13K in revenue per campaign using Revinate Marketing. Read the full story here → [...]
IHG East Asia and Pacific Commercial Summit 2026
Let's meet in Hanoi. Joining the IHG East Asia and Pacific Commercial Conference? Let’s talk about how leading hotel teams are turning guest data into consistent, measurable revenue — and where they’re seeing real impact today. Answer a few questions and we'll get your registered. We work with 100+ IHG hotels in APAC In 2025, we ran campaigns, generating over 570,000 room nights. [...]