Your hotel’s intelligent digital concierge
Your hotel’s intelligent digital concierge
Resolve guest questions, drive direct revenue, and deliver personalized service at scale
Revinate Chat is a context-aware digital concierge that knows your guests. Powered by Ivy and integrated with your CDP, Chat resolves up to 80% of routine inquiries instantly while recognizing guest loyalty, history, and preferences in real time. Guests who interact are 3x more likely to convert.
Revinate Chat is a context-aware digital concierge that knows your guests. Powered by Ivy and integrated with your CDP, Chat resolves up to 80% of routine inquiries instantly while recognizing guest loyalty, history, and preferences in real time. Guests who interact are 3x more likely to convert.
Why Revinate? Our people, products.
Why Revinate? Our people, products.
Shifting share away from OTAs and meeting revenue targets is easier with a committed partner by your side. Revinators – from sales and marketing to product and engineering, from implementation to support and customer success – are smart, industry experts, focused on making you win. Our product roadmap, current and future, will show you how seriously we take our mission to transform the hospitality industry. Our implementation team delivers on time consistently and unsurprisingly has an NPS score of 80+.
Shifting share away from OTAs, meeting revenue targets and other conversion targets is easier with a committed partner by your side. Revinators – from sales and marketing to product and engineering, from implementation to support and customer success – are smart, industry experts, focused on making you win. Our product roadmap, current and future, will show you how seriously we take our mission to transform the hospitality industry. Our implementation team delivers on time consistently and unsurprisingly has an NPS score of 80+.
Routine inquiries resolved automatically
Higher conversion vs. traditional channels
Routine inquiries resolved automatically
Higher conversion vs. traditional channels
Meet Revinate Chat
Meet Revinate Chat
A browser-based digital concierge that understands who your guest is before the conversation starts. Integrated with the Revinate CDP, Chat pulls stay history, loyalty tier, and preferences to deliver hyper-personalized responses and real-time upsell recommendations.
A browser-based digital concierge that understands who your guest is before the conversation starts. Integrated with the Revinate CDP, Chat pulls stay history, loyalty tier, and preferences to deliver hyper-personalized responses and real-time upsell recommendations.
Routine inquiries resolved with agentic AI
Median resolution time
Routine inquiries resolved with agentic AI
Median resolution time
Turn every guest conversation into revenue
Turn every guest conversation into revenue
18% of travelers leave OTAs looking for better service. Chat captures that high-intent traffic directly on your website, converting browsing into bookings through a frictionless, brand-consistent experience.
18% of travelers leave OTAs looking for better service. Chat captures that high-intent traffic directly on your website, converting browsing into bookings through a frictionless, brand-consistent experience.
Direct booking strategies that win
Direct booking strategies that win
Discover the direct booking strategies that are driving revenue for your peers. We analyze our data across products to showcase best practices that will give you superpowers.
We tap into our customer data to give you reliable benchmarks for questions like ‘Was that email campaign successful?’ Or, ‘Is your reservations team converting enough callers?’ Use this report to champion the work of your team, compare your results to hoteliers in your region, and define your goals. Looking for historical data from previous reports? Contact us.
