AI knowledge base for accurate, on-brand hotel guest interactions
The Vault equips Revinate Chat with the property details and brand context needed to accurately represent your hotel
Revinate Vault is an AI knowledge base for hotels that gives Revinate Chat a single source of truth for property details, brand standards and guest-facing information. Every automated guest interaction perfectly matches a property’s unique identity without any extra manual work, because the Vault automatically provides Revinate Ivy, our AI layer, with the exact property-specific context needed to deliver accurate answers.
Use cases of Revinate Vault
Revinate Vault provides Ivy with the property information and brand voice needed for accurate messaging in Revinate Chat.
How Revinate Vault works
Gain consistent brand identity across every interaction
The Vault is the single source of truth where hotels store brand assets and property details. Simply upload documents right into the Vault, and Ivy automatically scans them to fill in property facts, settings, and branding mappings. Revinate Chat will provide responses based on your data, not generic answers.
