Revinate Guest Feedback Plans
Find the right guest feedback plan
Hotel reputation and survey management software to turn guest feedback into higher rankings and more repeats stays
REPUTATION
- ✔ Guest Feedback dashboard
- ✔ Auto-case ticketing
- ✔ Defined responses
- ✔ Goals
- ✔ Alerts & notifications
- ✔ Property groups
- ✔ Linked social accounts
- ✔ Download center
- ✔ Review management
- ✔ Social media & buzz
- ✔ Review overview
- ✔ Response assistant
- ✔ Direct reply to review
- ✔ Review response report
- ✔ Competitive benchmarking
- MRR: $125 /property
- NRR: $200/property
POST-STAY SURVEYS
Requires Reputation subscription
- ✔ Survey editor
- ✔Survey email automation
- ✔ Satisfaction reports
- ✔ Department score reports
- ✔ NPS score reporting
- ✔ Direct reply to survey
- ✔ Guest list management
- MRR: $125 /property
- NRR: $100/property
ADD ONS
- Reputation for outlets – $50/mo
- In-stay survey – $100/mo
- Flexible survey – $100/mo
- Meeting & event planner – $125/mo
- Third-party survey integration – $250/mo
- Custom sender domain – $250/mo
- Additional competitors (up to 10) – $75/mo
- Integration – STR (revenue insights) – $50/mo
- Corporate group reporting* (per property) – $50/mo
- Group Account – GFB** – $0/mo
- Group Account – Outlets** – $0/mo
- Porter API – $185/mo
- * No property-level access
- ** Roll-up of paid property-level accounts
What they’re saying
“Being on the first page on TripAdvisor has huge benefits to our direct bookings. Revinate is the best decision I’ve made for this hotel so far”
– Phillip Lategan, General Manager, Morning Star Express Hotel