Easily communicate with guests before they’re even on property. Early check in requests? No problem. Room ready notifications? Ivy, our digital concierge, has you covered.
“Ivy will give our guests a point-of-contact at any point during their stay, no matter the hour or location...freeing up our staff to create more meaningful guest experiences.”
- Bob Jackson, CEO, Vintage Hotel Group
Instantly greet guests by their name as soon they arrive, making guests feel welcomed while practicing contactless hospitality.
Automatically check up with guests throughout their stay to assess their satisfaction, and encourage your happiest guests to leave positive reviews. Promote on-site amenities like F&B, spa or excursions.
Eliminate lines and create a safer, more convenient check out experience for guests. Our guest messaging platform makes late check out requests simple and convenient for both guests and staff.
Analyze & Refine
Use our real-time enterprise analytics to understand when your successes and pitfalls are. Resolve issues immediately and survey your guest to boost repeat visits.
Discover Ivy Experience Suite.
Find out how your guests can text questions, access exclusive offers, pay bills and more using their own phones.
$25,890 in incremental profits delivered to hotels. Extended stays? Late checkouts? With Ivy Offer, you can treat your guests to all these offers via text on their own phones.
Make it easier for your guests to settle their bills on checkout. Or pay for that additional night. With Ivy Pay, your guests can do this on their phones.
Keep payments easy with Google Pay® or Apple Pay® and stay secure and compliant with PCI Level 1 and GDPR compliance.
Ivy Webchat answers your guests' question instantly, driving more spending opportunities. Collect visitor information with lead capture to our CRM and report on messages and metadata from conversations.
See Ivy in action.
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