How Northview Hotel Group drove $40M in direct revenue through personalization

Powered by Revinate Marketing and Reservation Sales.

Northview Hotel Group shifted to a customer-focused strategy to grow direct revenue in a market dominated by OTAs.

By combining personalized email marketing with a strong voice channel, the group connected with guests across multiple touchpoints, built lasting relationships, and generated $40 million in direct revenue using Revinate Marketing and Reservation Sales.

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