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Achieving and maintaining a Forbes Travel Guide 5-Star rating

When Forbes Travel Guide’s expert inspectors visit a property, they anonymously test it based on hundreds of standards, with an emphasis on exceptional service. Only the very best achieve the coveted 5-Star rating. During this webinar, we cover what it takes to achieve a 5-Star rating, how to maintain it, and how Revinate reservation agents can support your property.

Meet your hosts

Jennifer Lodge, Senior Vice President, Partner Services – The Americas, Forbes Travel Guide

Rebecca Raz, Director of Luxury Sales Training, The Boca Raton

Becky Wilkins, Customer Success Manager, Revinate

What you’ll learn

How to earn a Forbes Travel Guide Star rating

How to maintain a Forbes Travel Guide Star rating

How Revinate’s RezForce Lux agents can support your Star-rated property

How to earn a Forbes Travel Guide Star rating

How to maintain a Forbes Travel Guide Star rating

How Revinate’s RezForce Lux agents can support your Star rated property

Watch the recording

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Revinate unplugged: Super user secrets & success stories

Ready to revolutionize your guest and team experience and unlock new revenue streams? Tune in with Revinate’s Sr. Customer Education Specialist, Brent Sanders, and Miranda Cubillas, Director of Reservations & Recreation at Ojai Valley Inn, for a compelling webinar. You’ll learn strategies for maintaining a culture of excellence that boosts profitability, effectively coaching teams on every step of the guest journey to drive sales and guest loyalty, and hear invaluable real-life examples from Ojai Valley Inn on how these approaches directly impact the bottom line. Don’t miss the live Q&A!

Headshot of Brent Sanders, Sr. Customer Education Specialist, Revinate

Brent Sanders, Sr. Customer Education Specialist, Revinate

Headshot of Mirana Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

Mirana Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

Revinate unplugged: Super user secrets & success stories

Ready to revolutionize your guest and team experience and unlock new revenue streams? Tune in with Revinate’s Sr. Customer Education Specialist, Brent Sanders, and Miranda Cubillas, Director of Reservations & Recreation at Ojai Valley Inn, for a compelling webinar. You’ll learn strategies for maintaining a culture of excellence that boosts profitability, effectively coaching teams on every step of the guest journey to drive sales and guest loyalty, and hear invaluable real-life examples from Ojai Valley Inn on how these approaches directly impact the bottom line. Don’t miss the live Q&A!

Headshot of Brent Sanders, Sr. Customer Education Specialist, Revinate

Brent Sanders, Sr. Customer Education Specialist, Revinate

Headshot of Mirana Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

Mirana Cubillas, Director of Reservations & Recreation, Ojai Valley Inn

Upcoming webinar

On-demand

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