Hotel Moment
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2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue in 2026
In hospitality marketing, simply checking the box of “send an email” is no longer a strategy. Join us for our first session of the 2026 Hospitality Benchmark Report leadership series, where we sit down with a 15+ year hospitality marketing leader, Christine Malfair, to dissect the North American email standards for 2026.
This isn’t just a high-level overview; it is a medical check-up for your email channel with tactical takeaways to improve your email efforts.
Date: Wednesday, March 18, 2026
Time: 10 am PST
Meet your hosts

Christine Malfair, Fractional CMO, Malfair Marketing

Bailey Yeats, Marketing Manager, Revinate
What you’ll learn
Why targeting lists under 5000 leads to 10x higher conversion rates, and how to replicate this success at your property.
How to leverage recurring campaigns, like Cart Abandonment, to achieve industry-leading 63% open rates.
Strategies to capture the average $95 in incremental revenue per booking during critical stages in the guest journey.
Why targeting lists under 5000 leads to 10x higher conversion rates, and how to replicate this success at your property.
How to leverage recurring campaigns, like Cart Abandonment, to achieve industry-leading 63% open rates.
Strategies to capture the average $95 in incremental revenue per booking during critical stages in the guest journey.
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