Webinars — The Hotel Moment Deep Dive

How to maximize a CRM’s impact on your hotel group

A CRM is an invaluable tool for hoteliers, but getting the implementation right is key. Discover how to effectively roll out this technology to start enhancing personalization and driving ROI.

Watch now

Meet your hosts

Aylin Calp, Sr. Customer Success Manager, Revinate

Aleksandra Hrkic, Territory Sales Manager, EMEA, Revinate

What you’ll learn

How to build a strong team project, define goals, and identify stakeholders

Best practices for using your guest data to leverage automation throughout the guest journey

Tips to continue testing, measuring, and optimizing along the way

How to build a strong team project, define goals, and identify stakeholders

Best practices for using your guest data to leverage automation throughout the guest journey

Tips to continue testing, measuring, and optimizing along the way

Upcoming webinar

Date: Wednesday, March 18th, 2026
Time: 10 am PDT

Register now

2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue in 2026

What you’ll learn:

The power of hyper-personalized segmentation: Why targeting lists under 5000 leads to 10x higher conversion rates and how to replicate this success at your property.
Mastering the safety net: How to leverage recurring campaigns, like Cart Abandonment, to achieve industry-leading 63% open rates.
The upsell opportunity: Strategies to capture the average $95 in incremental revenue per booking during critical stages in the guest journey.

Christine Malfair, Fractional CMO, Malfair Marketing

Bailey Yeats, Marketing Manager, Revinate

2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue in 2026

The power of hyper-personalized segmentation: Why targeting lists under 5000 leads to 10x higher conversion rates and how to replicate this success at your property.
Mastering the safety net: How to leverage recurring campaigns, like Cart Abandonment, to achieve industry-leading 63% open rates.
The upsell opportunity: Strategies to capture the average $95 in incremental revenue per booking during critical stages in the guest journey.

Christine Malfair, Fractional CMO, Malfair Marketing

Webinars — The Hotel Moment Deep Dive

How to maximize a CRM’s impact on your hotel group

Meet your hosts

Watch the recording

What you’ll learn

How to build a strong team project, define goals, and identify stakeholders

Best practices for using your guest data to leverage automation throughout the guest journey

Tips to continue testing, measuring, and optimizing along the way

Upcoming webinar

2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue in 2026

2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue in 2026

Upcoming webinar

Latest webinars

Winning the holiday rush: Last-minute moves that convert

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Winning the holiday rush: Last-minute moves that convert

Winning the holiday rush: Breaking through the BFCM inbox

Hotel Moment

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