Revinate

Hotel Moment

DEEP DIVE WEBINARS

Successful outbound strategies to maximize direct revenue

Are you looking to boost your direct revenue and gain a competitive edge? Watch our webinar, where we discuss outbound strategies designed to help effectively leverage the voice channel and propel your business forward.

On-demand

Meet your hosts

Brent Sanders Headshot

Brent Sanders, Sr. Customer Education Specialist, Revinate

Brian Stinemetz, Client Success Manager, Revinate

Raul Martinez’s Headshot

Raul Martinez, Director of Reservations and Revenue Management, Ambiente™ Sedona

What you’ll learn

How to easily capture and convert second-chance bookings

Best practices for following up on regrets, denials, and abandoned calls

Tips to enhance the guest experience with your pre-arrival email campaigns

How to easily capture and convert second-chance bookings

Best practices for following up on regrets, denials, and abandoned calls

Tips to enhance the guest experience with your pre-arrival email campaigns

Watch the recording

Upcoming webinar

Date: Wednesday, April 1, 2026
Time: 10 am PDT

2026 Hospitality Benchmark Report: The voice channel playbook for 2026

Despite the rise of digital, the voice channel remains your highest-intent revenue engine. In 2026, a standard 100-room hotel can expect ~300 inbound lead calls during peak months. These are warm leads ready to transact!

What you’ll learn:

  • The $116k opportunity: How proactive outbound calls are driving an average of $1,164 in incremental revenue per room, and how to claim your share.
  • Maximizing peak conversion: Why winter and spring see conversion rates jump to 49–53%, and how to replicate that efficiency year-round through specialized sales coaching.
  • “No” is just the beginning: Strategies to capture and nurture the 1.5 non-booked leads per room we see in summer, turning lost calls into automated email recoveries.
  • Overcoming objections: How to use call data to identify why guests aren’t booking and how to arm your team with Revinate’s 10 Non-Negotiables to close the deal.
Amanda Wasco Brown headshot

Amanda Wasco Brown, Director of Revenue, Old Edwards Hospitality Group

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

2026 Hospitality Benchmark Report: The voice channel playbook for 2026

  • The $116k opportunity: How proactive outbound calls are driving an average of $1,164 in incremental revenue per room, and how to claim your share.
  • Maximizing peak conversion: Why winter and spring see conversion rates jump to 49–53%, and how to replicate that efficiency year-round through specialized sales coaching.
  • “No” is just the beginning: Strategies to capture and nurture the 1.5 non-booked leads per room we see in summer, turning lost calls into automated email recoveries.
  • Overcoming objections: How to use call data to identify why guests aren’t booking and how to arm your team with Revinate’s 10 Non-Negotiables to close the deal.
Amanda Wasco Brown headshot

Amanda Wasco Brown, Director of Revenue, Old Edwards Hospitality Group

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

Upcoming webinar

Date: Wednesday, April 1, 2026
Time: 10 am PDT

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