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How The Marker Waterfront Resort Key West and Southernmost Beach Resort scaled their reservations team and drove $4.9M in revenue

Customer stories How The Marker Waterfront Resort Key West and Southernmost Beach Resort scaled their reservations team and drove $4.9M in revenue HOTEL TYPE: Group SOLUTIONS USED: RezForce REGION: North America Goal Drive revenue. Strategy Supplement in-house team with highly skilled trained agents. Results $4.9M in revenue over the last 12 months. [...]

By |September 16, 2024|Categories: Customer stories|Tags: , |

Successful outbound strategies to maximize direct revenue

Hotel Moment DEEP DIVE WEBINARS Are you looking to boost your direct revenue and gain a competitive edge? Watch our webinar, where we discuss outbound strategies designed to help effectively leverage the voice channel and propel your business forward. On-demand Watch now! Meet your hosts Brent Sanders, Sr. Customer Education Specialist, Revinate Brian Stinemetz, Client Success Manager, Revinate Raul [...]

By |August 19, 2024|Categories: Webinars|Tags: , |

La Jolla Shores Hotel’s strategic email segmentation drove room nights and guest loyalty

Inspiration La Jolla Shores Hotel’s strategic email segmentation drove room nights and guest loyalty Subject line: A Special Thanks Sent: June 2024 Brand: La Jolla Shores Hotel Category: Inspiration Hotel location: La Jolla, California (NAM) Our thoughts: Within walking distance of downtown, the sun-kissed La Jolla Shores Hotel is the go-to spot for a chill beachfront retreat. To express gratitude to guests who stayed during recent renovations, the hotel [...]

By |August 7, 2024|Categories: Inspirations|Tags: |

Carlton Hotel Singapore’s ‘June Highlights’ campaign generates above average open and click-through rates

Inspiration Carlton Hotel Singapore’s ‘June Highlights’ campaign generates above average open and click-through rates Subject line: June special highlights Sent: June 2024 Brand: Carlton Hotel Singapore Category: Inspiration Hotel location: Singapore (APAC) Our thoughts: Nestled in the heart of Singapore's Civic District, Carlton Hotel Singapore combines elegance and comfort, offering 940 exquisitely designed and spacious rooms and suites. The hotel recently launched a highly successful one-time email campaign highlighting [...]

By |August 7, 2024|Categories: Inspirations|Tags: |

Segmentation success: How Bunkhouse Hotels achieved $6.1M in lifetime revenue

Customer stories Segmentation success: How Bunkhouse Hotels achieved $6.1M in lifetime revenue HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: North America Goal Drive direct bookings. Strategy Use segmentation effectively in email marketing. Results $6.1M in lifetime revenue. Meet the customer “Every time we [...]

East Hotel drove 560+ room nights with this flash sale

Inspiration East Hotel drove 560+ room nights with this flash sale Subject line: 72 Hour Flash Sale Sent: May 2024 Brand: East Hotel Category: Inspiration Hotel location: Canberra, Australia (APAC) Our thoughts Conveniently located in the heart of Canberra, East Hotel offers guests a new, different and unexpected experience in hospitality. The East Hotel’s one-time campaign sent to its guest database, excluding those with future bookings, proved to be highly effective. The [...]

By |July 2, 2024|Categories: Inspirations|Tags: |