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East Hotel drove 560+ room nights with this flash sale
Inspiration East Hotel drove 560+ room nights with this flash sale Subject line: 72 Hour Flash Sale Sent: May 2024 Brand: East Hotel Category: Inspiration Hotel location: Canberra, Australia (APAC) Our thoughts Conveniently located in the heart of Canberra, East Hotel offers guests a new, different and unexpected experience in hospitality. The East Hotel’s one-time campaign sent to its guest database, excluding those with future bookings, proved to be highly effective. The [...]
Park Hotel Vitznau’s summer newsletter inspires guests and drives direct bookings
Inspiration Park Hotel Vitznau's summer newsletter inspires guests and drives direct bookings Subject line: An exclusive summer stay at Park Hotel Vitznau Sent: May 2024 Brand: Park Hotel Vitznau Category: Inspiration Hotel location: Switzerland (EMEA) Our thoughts: In the private guest house Park Hotel Vitznau, you can enjoy absolute intimacy and serenity. The 5-star residence with immediate private lake access charms its guests with exclusive luxury of a [...]
Next level hotel loyalty programs: what we learned at NAVIGATE
Pop quiz time! What do TikTok, Instagram, and Snapchat have to do with hotel loyalty programs? Ready to be surprised? The answer is instant gratification. Globally, people are craving instant gratification. They seek it from their social channels — and hotel loyalty programs. Your guests want personalized and instant loyalty perks rather than a blanket points-based loyalty program. Here are some numbers. According to the 2023 McKinsey Report on Travel Loyalty, members of travel loyalty [...]
The Meritage Resort and Spa achieved an above average conversion rate with warm lead nurture
Inspiration The Meritage Resort and Spa achieved an above average conversion rate with warm lead nurture Subject line: Hi [Guest first name], Let's Make Your Napa Escape Perfect Sent: Recurring Brand: The Meritage Resort and Spa Category: Inspiration Hotel location: Napa Valley, California (NAM) Our thoughts: The Meritage Resort and Spa, a property of Pacific Hospitality Group, is nestled in the heart of Napa Valley, offering guests an unforgettable [...]
How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue
Customer stories How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: APAC Goal Compete and win against larger brands. Strategy Streamline marketing with CRM. Results $3M in lifetime revenue within 10 months. [...]
Reach your guests: Email deliverability best practices for hoteliers
Webinars — The Hotel Moment Deep Dive Email is one of the most effective channels to engage with your guests and drive direct bookings - but worthless if it doesn’t make it to the guest inbox. How do you ensure the hard work is landing in guest inboxes? Tune in as we uncover tips to improve email deliverability, craft emails for optimal deliverability, and best practices for landing your emails in [...]