Featured articles
OTA guest conversion strategy for hotels: The ultimate guide
Let’s be honest: Most properties rely on OTAs to fill rooms. Third-party platforms like Booking.com and Expedia deliver visibility you can’t ignore. But from the moment an online travel agency (OTA) guest walks through your doors, you gain something far more valuable than a single reservation: an opportunity to win their next stay directly. They’ve already experienced your property and your warm hospitality. Now it’s time to make sure their next booking comes directly through [...]
Inside UMusic Hospitality & Lifestyle: Personalizing the guest experience through music
Hotel Moment WITH KAREN STEPHENS Episode 155 In this week’s episode of Hotel Moment, Jordi Solé, President of UMusic Hospitality and Lifestyle, joins Revinate CMO Karen Stephens to share how music can completely reshape how your hotel approaches personalization, storytelling, and guest connection. It all starts with understanding the emotional journey behind every stay. Jordi has seen firsthand how music can elevate every touchpoint — from pre-arrival anticipation to [...]
Sales equals speed in 2026 for hotel lead nurturing
This article was written by Adam Mogelonsky We all know the cheetah is the fastest land animal, but do you know what’s the next fastest out on the African savannah? Its prey. For all the majestic epithets and associations for this big cat, it’s only marginally faster than the springbok and other types of antelope. Yet to the speediest go the spoils. Cultivating leads in hospitality to win the sale is a consummate task for [...]
The Revination – November 2025
The Revination November 2025 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]
Top 10 DOs and DON’Ts for your hotel lead nurturing strategy
What if the secret to better lead nurturing isn't picking between technology and people, but knowing exactly when to use each? AI in hospitality is redefining how you engage with guests, and with 78% of chains already investing in AI, the race is on. But the challenge is that too many properties go all-in on automation or stick solely to human follow-up, missing that balance that actually converts. The sweet spot in successful lead nurturing [...]
Winning the holiday rush: Last-minute moves that convert | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 154 The holiday rush is here, and last-minute bookings don’t have to mean missed opportunities. This week, we're featuring a webinar from our series, Hotel Moment Deep Dive, with Angela Berkey, Senior Director, Reservation Sales & CRM, CoralTree Hospitality, and Revinators Anisha Yadav, VP Customer, and Melissa McMullin, Product Marketing Manager. You’ll hear smart strategies for turning those late arrivals into big wins. [...]