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Aqua-Aston drives 46% more positive reviews with Revinate

Customer stories Aqua-Aston drives 46% more positive reviews with Revinate HOTEL TYPE: Multi-Property SOLUTIONS USED: Reputation, Surveys REGION: America Goal Measuring The Effect of Service Training Strategy Revinate Reporting Results Overall Positive Reviews have climbed by 46% Meet the customer "It’s so important to have data to measure [...]

By |June 19, 2019|Categories: Customer stories|Tags: |

Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort

Customer stories Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing REGION: Oceana Goal Putting the individual guest at the center of every communication Strategy Automate the customer journey with personalized communications Results 156X ROI Meet the customer "Revinate's [...]

By |December 14, 2018|Categories: Customer stories|Tags: , |

Royal Garden Achieves 40% Repeat Booking Rate

Customer stories Royal Garden Achieves 40% Repeat Booking Rate HOTEL TYPE: Independent SOLUTIONS USED: Marketing REGION: North America Goal Send targeted communications to different market segments Strategy Easy access to past guest data to build ‘Smart Segments’ and send relevant campaigns Results 40% repeat booking rate Meet the customer [...]

By |December 14, 2018|Categories: Customer stories|Tags: , |

Hotel Spero drives big ROI with upsells functionality

Customer stories Hotel Spero drives big ROI with upsells functionality HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing REGION: North America Goal Finding an email marketing system that seamlessly drives incremental revenue Strategy Implementing Revinate Marketing’s upsell functionality Results Revinate Marketing pays for itself several times over with upsells alone [...]

Eat.Drink.Sleep. Achieves Guest Loyalty Through Personalization

Customer stories Eat.Drink.Sleep. Achieves Guest Loyalty Through Personalization HOTEL TYPE: Multi-Property SOLUTIONS USED: Marketing REGION: North America Goal Generate Repeat Business Across Portfolio Strategy Gain real-time access to guest databases to build ‘Smart Segments’ Results Generated $72,000 with just 3 segmented, personalized campaigns Meet the customer “I would absolutely [...]