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Crown & Champa Resorts Wins Multiple Travelers’ Choice Awards With Revinate

Customer stories Crown & Champa Resorts Wins Multiple Travelers’ Choice Awards With Revinate HOTEL TYPE: Multi-Property SOLUTIONS USED: Revinate Guest Feedback REGION: APAC Goal Get a New Hotel into Top 10 on TripAdvisor Strategy Careful attention to online reviews Results Three Travelers Choice Awards including #9 Hotel Meet the [...]

Aqua-Aston drives 46% more positive reviews with Revinate

Customer stories Aqua-Aston drives 46% more positive reviews with Revinate HOTEL TYPE: Multi-Property SOLUTIONS USED: Reputation, Surveys REGION: America Goal Measuring The Effect of Service Training Strategy Revinate Reporting Results Overall Positive Reviews have climbed by 46% Meet the customer "It’s so important to have data to measure [...]

By |June 19, 2019|Categories: Customer stories|Tags: |

Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort

Customer stories Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing REGION: Oceana Goal Putting the individual guest at the center of every communication Strategy Automate the customer journey with personalized communications Results 156X ROI Meet the customer "Revinate's [...]

By |December 14, 2018|Categories: Customer stories|Tags: , |

Royal Garden Achieves 40% Repeat Booking Rate

Customer stories Royal Garden Achieves 40% Repeat Booking Rate HOTEL TYPE: Independent SOLUTIONS USED: Marketing REGION: North America Goal Send targeted communications to different market segments Strategy Easy access to past guest data to build ‘Smart Segments’ and send relevant campaigns Results 40% repeat booking rate Meet the customer [...]

By |December 14, 2018|Categories: Customer stories|Tags: , |