Featured articles
Black Friday and Cyber Monday: Winning email strategies for hotels
Hotel Moment DEEP DIVE WEBINARS It’s crucial to have a winning email strategy in place to capture guest attention and drive bookings for Black Friday and Cyber Monday. In this webinar, the Revinate Education team will guide you through expert tips and proven techniques to maximize the impact of your holiday campaigns. Join us and get ready to boost your holiday bookings with strategies that work! On-demand Watch now [...]
Get granular with your data and future-proof your marketing with a Customer Data Platform
Hotel Moment WITH KAREN STEPHENS Episode 98 In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering insights on how these tools streamline operations and enhance guest experiences. Discover how high-quality data can drive personalized marketing, improve email campaigns, and create [...]
Revinate achieves Data Privacy Framework (DPF) Certification
Press release Revinate achieves Data Privacy Framework (DPF) Certification Your Content Goes Here Revinate is now Data Privacy Framework (DPF) certified, ensuring top-tier data security, global compliance, and enhanced trust for hoteliers and their guests. August 2024 | Revinate AMSTERDAM, THE NETHERLANDS (09/30/2024) — Revinate, a global direct bookings platform leader powered by class leading data platform management and guest communication solutions for the hospitality [...]
How to book revenue even when climate derails the guest experience
Hotel Moment WITH KAREN STEPHENS Episode 86 In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss the technical and financial aspects of providing a weather guarantee and how Sensible partners with hotels and booking platforms to integrate this service seamlessly into the booking flow. They also touch on the increased demand for travel insurance post-COVID, [...]
Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion
Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion Outbound revenue $7K in additional outbound revenue per month Call conversion 50% increase in call conversion Guest satisfaction Reduced call wait time and improved guest service The RezForce Lux agents are tremendous salespeople. They are knowledgeable about the property and know how [...]
Personalization pays off: Ambiente™ Sedona, A Landscape Hotel, achieves success through segmentation and outbound revenue generation
Personalization pays off: Ambiente, A Landscape Hotel, achieves success through segmentation and outbound revenue generation Lifetime direct revenue $780K in lifetime direct revenue via email channel Outbound revenue $340K in voice channel outbound revenue Email health 85% email health and average open rate of 49% per campaign Revinate allows us to keep our resort top [...]