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Hotel Digital Concierges: What to Look For and What to Avoid
As we watch more and more technology solutions make their way into the hospitality industry we begin to realize what used to seem futuristic. Smart rooms and VR tours have now become commonplace, including hotel digital concierges. As a matter of fact, according to Market Data Forecast, the smart hospitality market is expected to grow at a rate of 26.1%, from U.S. $10.86B in 2021 to U.S. $67.18B in 2027. If you are wondering what [...]
What you need to know about the ‘2021 hotel reputation benchmark report’ right now
Is your property's reputation benchmark level set against other properties in your region? How about globally? Have you been following the same review management practices for years? Maybe you’ve spent time refining your review responses, but neglected key aspects in crafting a sustainable and data-driven strategy for your reputation management? Don’t worry we have you! We know hoteliers care about their reviews because they know their guests care about them! That’s why we analyzed guest [...]
EMEA hoteliers: Benchmark your reputation management game against your competitors
Compare your strategy against other EMEA hotels in Revinate’s "2021 hotel reputation benchmark report." More than 147,000 Revinate hoteliers received reviews from their guests in 2021. We analyzed these reviews to bring you actionable insights to level up your reputation management game. With our "2021 hotel reputation benchmark report," you’ll be able to compare how you fare against other hoteliers in EMEA and globally. Here are 4 key takeaways for you to improve your reputation [...]
How the metaverse will impact hospitality
Analyzing the areas of hospitality the metaverse will change Virtual reality meets augmented reality, in the digital world. Welcome to the metaverse. What You Will See Here The Metaverse The Metaverse and Hospitality Hospitality in 3D NFT Crossover Meta-Loyal Meta-Upsells Meta-Staff The metaverse In case you were wondering, it’s not a video game. You need to differentiate between virtual reality and augmented to understand the metaverse. Virtual reality (VR) is a simulated experience. With the [...]
APAC hoteliers: Benchmark your reputation management
Compare your strategy against other APAC hotels in Revinate’s "2021 hotel reputation benchmark report" More than 147,000 Revinate hoteliers received reviews in 2021, we analyzed these reviews to bring you actionable insights into your reputation management. With our "2021 hotel reputation benchmark report," you’ll be able to compare your hotel marketing game with other hoteliers like you. Here are 4 key takeaways for you to improve your reputation management: 1. Guest loyalty is key Keep [...]
Are you losing revenue to shopping cart abandonment?
We’ve all been there. You’re shopping online, you add something to your cart. Right before you check out, that friend you’ve been playing phone tag with for a month calls, so you answer. That precious item in your cart is left stranded, off to the island of misfit checkouts, doomed to a life in purchase purgatory. Like it or not, you’ve just committed shopping cart abandonment. Not to worry, you’re far from alone. Shopping cart [...]