Sanjana Chappalli
VP - Brand Marketing and Communications
Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.
Featured articles
Maximize bookings by embracing new technology
The hospitality industry is known for constant innovation and evolution, and it has become increasingly important to stay up to date with the latest tech products and services. After all, the best technology not only attracts guests to your property but also ensures that each guest has a safe, enjoyable stay that leaves them excited to return and share their experience with others. This, in turn, can help you maximize bookings and drive as much [...]
How hotels are transforming housekeeping to stay profitable
The long-awaited bounce back of the hospitality industry is here. Occupancy escalated to 60% in July 2021, fueling gains in total hotel revenue. Now in 2022, as many travelers make their plans, hotels find that guests are now understandably more preoccupied with safety measures, particularly housekeeping. If you’re looking for a way to offer on-demand housekeeping services in a contactless environment with a limited staff, consider our digital concierge. What You Will See Here Housekeeping of [...]
Hotel Digital Concierges: What to Look For and What to Avoid
As we watch more and more technology solutions make their way into the hospitality industry we begin to realize what used to seem futuristic. Smart rooms and VR tours have now become commonplace, including hotel digital concierges. As a matter of fact, according to Market Data Forecast, the smart hospitality market is expected to grow at a rate of 26.1%, from U.S. $10.86B in 2021 to U.S. $67.18B in 2027. If you are wondering what [...]
What you need to know about the ‘2021 hotel reputation benchmark report’ right now
Is your property's reputation benchmark level set against other properties in your region? How about globally? Have you been following the same review management practices for years? Maybe you’ve spent time refining your review responses, but neglected key aspects in crafting a sustainable and data-driven strategy for your reputation management? Don’t worry we have you! We know hoteliers care about their reviews because they know their guests care about them! That’s why we analyzed guest [...]
EMEA hoteliers: Benchmark your reputation management game against your competitors
Compare your strategy against other EMEA hotels in Revinate’s "2021 hotel reputation benchmark report." More than 147,000 Revinate hoteliers received reviews from their guests in 2021. We analyzed these reviews to bring you actionable insights to level up your reputation management game. With our "2021 hotel reputation benchmark report," you’ll be able to compare how you fare against other hoteliers in EMEA and globally. Here are 4 key takeaways for you to improve your reputation [...]
How the metaverse will impact hospitality
Analyzing the areas of hospitality the metaverse will change Virtual reality meets augmented reality, in the digital world. Welcome to the metaverse. What You Will See Here The Metaverse The Metaverse and Hospitality Hospitality in 3D NFT Crossover Meta-Loyal Meta-Upsells Meta-Staff The metaverse In case you were wondering, it’s not a video game. You need to differentiate between virtual reality and augmented to understand the metaverse. Virtual reality (VR) is a simulated experience. With the [...]